Dimensional Impact of Emotional Intelligence on Creativity and Innovation in Malaysia's Multigenerational Workforce

Authors

  • Noraini Ahmad School of Business,Asia Pacific University of Technology & Innovation, Kuala Lumpur, Malaysia
  • Jugindar Singh Kartar Singh School of Business, Asia Pacific University of Technology and Innovation, Kuala Lumpur,Malaysia
  • Veronica Anak Anyot School of Business Asia Pacific University of Technology & Innovation, Kuala Lumpur, Malaysia
  • Najiya Alhajri Business Studies Department, University Technology of Applied Science, Muscat, Oman

Abstract

Employers must cultivate a conducive environment for employee innovation and productivity. This study focused on the impact of emotional intelligence (EI) on creativity and innovation among multi-generational employees in Kuala Lumpur's financial sector. 132 employees participated, with results analyzed using SPSS and SmartPls version 4. Findings reveal that only the Use of Emotions (UOE) dimension significantly boosts creativity, while age moderates the link between creativity and innovation. This study offers insights valuable for recruitment, training, and organizational management. It contributes fresh perspectives to existing knowledge, marking the first of its kind in this context.

 

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Published

2024-05-11

How to Cite

Ahmad, N., Kartar Singh, J. S., Anak Anyot, V., & Alhajri, N. (2024). Dimensional Impact of Emotional Intelligence on Creativity and Innovation in Malaysia’s Multigenerational Workforce . Environment-Behaviour Proceedings Journal, 9(29). Retrieved from https://ebpj.e-iph.co.uk/index.php/EBProceedings/article/view/5981

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