RAHMAT , A. K.; ABDUL RAZAK , A. H.; MOHD YUSAK , N. A.; PAHIM , K. M. Refining Electronic Hailing Service Quality on Customer Satisfaction and Impact on Electronic Word of Mouth. Environment-Behaviour Proceedings Journal, [S. l.], v. 7, n. SI8, p. 61–67, 2022. DOI: 10.21834/ebpj.v7iSI8.3916. Disponível em: https://ebpj.e-iph.co.uk/index.php/EBProceedings/article/view/3916. Acesso em: 19 sep. 2025.