ZAHARI, A. R.; ESA, E.; NOR ASSHIDIN, N. H.; SURBAINI, K. N.; ABDULLAH, A. E. Mobile Touchpoint and Customer Effort: Leading energy firm in Malaysia. Environment-Behaviour Proceedings Journal, [S. l.], v. 8, n. SI15, p. 81–87, 2023. DOI: 10.21834/e-bpj.v8iSI15.5076. Disponível em: https://ebpj.e-iph.co.uk/index.php/EBProceedings/article/view/5076. Acesso em: 27 jul. 2024.