ZULKARNAIN, I. F.; ABD RAZAK, S. S.; WAN MOHAMAD SAFERDIN, W. F. H.; FIRDAUS, U. F. Ombudsman in Malaysia: An Alternative Dispute Resolution (ADR) in promoting good governance principles. Environment-Behaviour Proceedings Journal, [S. l.], v. 9, n. SI22, p. 265–271, 2024. DOI: 10.21834/e-bpj.v9iSI22.5871. Disponível em: https://ebpj.e-iph.co.uk/index.php/EBProceedings/article/view/5871. Acesso em: 7 oct. 2025.