ABUKHALIFEH, A. Emotional Intelligence and Anthropomorphic Design in Service Robots: Effects on Guest Experience in Smart Hospitality. Environment-Behaviour Proceedings Journal, [S. l.], v. 11, n. 37, 2026. Disponível em: https://ebpj.e-iph.co.uk/index.php/EBProceedings/article/view/7904. Acesso em: 9 may. 2026.