HASHIM, N. I.; JAINI, N.; JAMALUDDIN, E. R.; CHEK SULAIMAN, F. Measuring Service Quality Expectation and Satisfaction Using Servqual at Hutan Lipur Sungai Congkak. Environment-Behaviour Proceedings Journal, [S. l.], v. 2, n. 6, p. 161–168, 2017. DOI: 10.21834/e-bpj.v2i6.858. Disponível em: https://ebpj.e-iph.co.uk/index.php/EBProceedings/article/view/858. Acesso em: 4 may. 2024.