[1]
I. F. Zulkarnain, S. S. Abd Razak, W. F. H. Wan Mohamad Saferdin, and U. F. Firdaus, “Ombudsman in Malaysia: An Alternative Dispute Resolution (ADR) in promoting good governance principles”, E-BPJ, vol. 9, no. SI22, pp. 265–271, Aug. 2024.