Adnan, E., A. Othman, I. H. Amzat, and M. H. Miraz. “A Conceptual Framework on Organisational Citizenship Behaviour in Educational Institutions Based on Servant Leadership Philosophy”. Environment-Behaviour Proceedings Journal, vol. 10, no. 33, Sept. 2025, pp. 359-65, doi:10.21834/e-bpj.v10i33.7304.