HASHIM, NUR IDZHAINEE, NORAJLIN JAINI, ELY ROUZEE JAMALUDDIN, and FIRDAUS CHEK SULAIMAN. “Measuring Service Quality Expectation and Satisfaction Using Servqual at Hutan Lipur Sungai Congkak”. Environment-Behaviour Proceedings Journal 2, no. 6 (November 6, 2017): 161–168. Accessed May 3, 2024. https://ebpj.e-iph.co.uk/index.php/EBProceedings/article/view/858.