Abd Rahman, Nor Azalina Yusnita, Department of Estate Management, Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Cawangan Seri Iskandar, 32610, Perak, Malaysia. School Of Graduate Studies, F54, Universiti Teknologi Malaysia UTM Johor Bahru, 81310 Johor, Malaysia. Housing and Local Government Training Institute, KM 48, Lebuhraya Karak, Berjaya Hills, Bukit Tinggi, 28750, Pahang, Malaysia, Malaysia