An Investigation on the Millennials’ Use of Web Technologies in Higher Education


  • Faizah Abd Majid Faculty of Education, UiTM
  • Sharifah Muzlia Syed Mustafa Faculty of Education, UiTM
  • Wan Nurul Elia Haslee Shahril Faculty of Education, UiTM
  • Kaarthiyainy Subramaniam Faculty of Education, UiTM



Millennials, web technologies, higher education learning


There is a growing number of millennials in higher education. Much literature has confirmed the millennials as web technology-savvy. This study intended to explore their use of web technologies in higher education learning. The researchers administered a student survey to 646 undergraduates studying in social sciences faculties in nine Malaysian public universities. The respondents confirmed past findings on their use of web technologies. The present study further confirmed that the millennials need training on digital literacy to develop their equal strength as users of web technologies for social and entertainment as well as for academic purposes alike.

Keywords: Millennials, web technologies, higher education learning

eISSN: 2398-4287 © 2019. The Authors. Published for AMER ABRA cE-Bs by e-International Publishing House, Ltd., UK. This is an open-access article under the CC BYNC-ND license ( Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia.


Author Biography

Faizah Abd Majid, Faculty of Education, UiTM

TESL & Postgraduate Department; Professor


Abbot, L. (2019). Eleven millennials’ traits you should know before you hire them. Retrived from: you-hire-them

Arrora, T. Agarwal, B., and Kumar, A. (2018). A study of millennials’ preferences for social media advertising in Delhi NCR. In Indian Journal of Marketing. Vol 48(10). Doi: 10-19010/ijom/2018/v48/i10/132334

Baker Rosa, N., and Hastings, S. (2018). Managing millennials: Looking beyond generational stereotypes. In Journal of Organizational Change Management. Vol 31 (4). pp. 920-930.

Howe, N. & Strauss, B. (2000). Millennials Rising: The Next Great Generation. New York: Vintage Books.

Khan, B. H. (Ed.). (2007). Flexible learning in an information society. Hershey, PA: Information Science Publishing.

Leblanc, W., and Gensler, A.D. (2018). Understanding the preferences of millennials: Implications for Chicago Suburbs. In Illinois Municipal Policy Journal. Vol 3(1). pp 1-16.

Matney, M. M. (2006). “What Is Emerging in Research about Millennials?†What’s on Our Student’s Minds, 2 (3).

McGhee, Tom. (2006) Millennials make their mark. The Denver Post.

Prensky, Marc. (2005). Digital Natives, Digital Immigrants. On the Horizon. 9 (5).

Thompson, K.S.(2013). Organizational learning support preferences of millennials: an interpretive study. A PhD Thesis. University of Connecticut




How to Cite

Abd Majid, F., Syed Mustafa, S. M., Haslee Shahril, W. N. E., & Subramaniam, K. (2019). An Investigation on the Millennials’ Use of Web Technologies in Higher Education. Environment-Behaviour Proceedings Journal, 4(12), 55–60.