Determinants Influencing Supply Chain Technology Adoption towards the Performance of Micro, Small, and Medium Enterprises in Malaysia
DOI:
https://doi.org/10.21834/e-bpj.v8iSI15.5093Keywords:
Supply Chain Technology, Diffusion of Innovation (DOI), Micro, Small and Medium Enterprises (MSME's), Technology-Organization-Environment (TOE)Abstract
Supply chain technology (SCT) is a tool to improve MSMEs' performance. Although SCT is widely utilised in various industries, its adoption by MSMEs is limited. Hence, this study aims to determine the relationship and develop the framework of technological, organisational, and environmental factors and MSME's performance using SCT adoption as a mediator. This study will employ the Diffusion of Innovation (DOI) and Technology-Organization-Environment (TOE) theories. Data will be collected through a questionnaire and analysed using (PLS-SEM). This study will provide significant information for MSMEs to further utilize the benefits of SCT adoption for improving organisational performance.
References
Alsetoohy, O., Ayoun, B., Arous, S., Megahed, F., & Nabil, G. (2019). Intelligent agent technology: what affects its adoption in hotel food supply chain management? Journal of Hospitality and Tourism Technology, 10(3), 317–341. https://doi.org/10.1108/JHTT-01-2018-0005 DOI: https://doi.org/10.1108/JHTT-01-2018-0005
Amini, M. (2016). Cloud Computing Adoption by MSMEs in Malaysia: A Multi-Perspective Framework based on DOI Theory and TOE Framework. https://www.researchgate.net/publication/308612049 https://ssrn.com/abstract=2841175
Awa, H. O., Ojiabo, O. U., & Orokor, L. E. (2017). Integrated technology-organisation-environment (T-O-E) taxonomies for technology adoption. Journal of Enterprise Information Management, 30(6), 893–921. https://doi.org/10.1108/JEIM-03-2016-0079 DOI: https://doi.org/10.1108/JEIM-03-2016-0079
Ben-Daya, M. & Hassini, Elkafi & Bahroun, Zied. (2019). Internet of things and supply chain management: a literature review, International Journal of Production Research,
:15-16, 4719-4742, DOI: 10.1080/00207543.2017.1402140 DOI: https://doi.org/10.1080/00207543.2017.1402140
Chatterjee, S., Chaudhuri, R., Shah, M., & Maheshwari, P. (2022). Big data driven innovation for sustaining SME supply chain operation in post COVID-19 scenario: Moderating role of SME technology leadership. Computers & industrial engineering, 168, 108058. https://doi.org/10.1016/j.cie.2022.108058 DOI: https://doi.org/10.1016/j.cie.2022.108058
Chuang, T., Nakatani, K. and Zhou, D. (2009), "An exploratory study of the extent of information technology adoption in SMEs: an application of upper echelon theory", Journal of Enterprise Information Management, Vol. 22 No. 1/2, pp. 183-196. https://doi.org/10.1108/17410390910932821 DOI: https://doi.org/10.1108/17410390910932821
Eiriz, V., Barbosa, N., & Ferreira, V. (2019). Impacts of technology adoption by small independent food retailers. Journal of Small Business Management, 57(4), 1485-1505. https://doi.org/10.1111/jsbm.12413 DOI: https://doi.org/10.1111/jsbm.12413
Hwang, B.N., Huang, C.Y., & Wu, C.H. (2016). A TOE Approach to Establish a Green Supply Chain Adoption Decision Model in the Semiconductor Industry. Sustainability, 8(2), 168. https://doi.org/10.3390/su8020168 DOI: https://doi.org/10.3390/su8020168
Idris, S., Faisal, S. M., Lajuni, N., & Weli, A. (2020). Innovative value chain: supply chain technology (SCT) adoption of MSMEs in Sabah. Asian Journal of Entrepreneurship, 1(4), 91–101. https://doi.org/10.51200/mjbe.vi.3660 DOI: https://doi.org/10.51200/mjbe.vi.3660
Ivanov, D., Dolgui, A., & Sokolov, B. (2019). The impact of digital technology and Industry 4.0 on the ripple effect and supply chain risk analytics. International Journal of Production Research, 57(3), 829-846. https://doi.org/10.1080/00207543.2018.1488086 DOI: https://doi.org/10.1080/00207543.2018.1488086
Kamaruddin, N. K., & Udin, Z. M. (2009). Supply chain technology adoption in Malaysian automotive suppliers. Journal of Manufacturing Technology Management, 20(3), 385–403. http://dx.doi.org/10.1108/17410380910936819 DOI: https://doi.org/10.1108/17410380910936819
Kamble, S., Baliga, R. & Raut, R. (2019). Sustainable supply chain management practices and performance: An integrated perspective from a developing economy. Management of Environmental Quality: An International Journal. http://dx.doi.org/10.1108/MEQ-04-2019-0079 DOI: https://doi.org/10.1108/MEQ-04-2019-0079
Kiwanuka, A., (2015). Acceptance Process: The Missing Link between UTAUT and Diffusion of Innovation Theory. American Journal of Information Systems. 3. 40-44. http://dx.doi.org/10.12691/ajis-3-2-3
Kumar Bhardwaj, A., Garg, A., & Gajpal, Y. (2021). Determinants of Blockchain Technology Adoption in Supply Chains by Small and Medium Enterprises (MSMEs) in India. Mathematical Problems in Engineering, 2021. https://doi.org/10.1155/2021/5537395 DOI: https://doi.org/10.1155/2021/5537395
Mentzer, J.T., DeWitt, W., Keebler, J.S., Min, S., Nix, N.W., Smith, C.D. and Zacharia, Z.G. (2001) Defining Supply Chain Management. Journal of Business Logistics, 22, 1-25. https://doi.org/10.1002/j.2158-1592.2001.tb00001.x DOI: https://doi.org/10.1002/j.2158-1592.2001.tb00001.x
Mustafa, H. K., & Yaakub, S. (2018). Innovation and technology adoption challenges: impact on SMEs' company performance. International Journal of Accounting, 3(15), 57-65. https://www.researchgate.net/publication/329801630
Miertschin, S., Sumrall, J., Wahlström, D., Seaker, B. & Willis, C. (2006). Developing information technology specialisations in growing IS environment areas. 65-70. https://doi.org/10.1145/1168812.1168830 DOI: https://doi.org/10.1145/1168812.1168830
Rogers, E. M. (2003). Rogers, E.M. (2003) Diffusion of Innovations. Free Press, New York.
Rosli, M. M. & Sidek S. (2013). The Impact of Innovation on the Performance of Small and Medium Manufacturing Enterprises: Evidence from Malaysia, Journal of Innovation Management in Small & Medium Enterprise, Vol. http://dx.doi.org/10.5171/2013.885666 DOI: https://doi.org/10.5171/2013.885666
Setiawati, R., Eve, J., Syavira,, A., Ricardianto, P., & Endri, E. (2022). The Role of Information Technology in Business Agility: Systematic Literature Review. Quality - Access to Success. 23. 144-149. http://dx.doi.org/10.47750/QAS/23.189.16 DOI: https://doi.org/10.47750/QAS/23.189.16
Singh, R. (2015). Modelling of critical factors for responsiveness in supply chain. Journal of Manufacturing Technology Management. 26. 868-888. 10.1108/JMTM-04-2014-0042. DOI: 10.1108/JMTM-04-2014-0042 DOI: https://doi.org/10.1108/JMTM-04-2014-0042
Shahbaz, M. S., RM, R. Z., Bin, M. F., & Rehman, F. (2017). What is supply chain risk management? A review. Advanced Science Letters, 23(9), 9233-9238. http://dx.doi.org/10.1166/asl.2017.10061 DOI: https://doi.org/10.1166/asl.2017.10061
Shamout, M., Ben Abdallah, R., Alshurideh, M., Alzoubi, H., Al Kurdi, B. & Hamadneh, S., (2022). A Conceptual Model for the Adoption of Autonomous Robots in the Supply Chain and Logistics Industry. Uncertain Supply Chain Management. 10. 577–592. http://dx.doi.org/10.5267/j.uscm.2021.11.006 DOI: https://doi.org/10.5267/j.uscm.2021.11.006
Soon, K. N., Ahmad, A. R., Kiat W. C. & Rizad, H. (2017). SMES Are Embracing Innovation for Business Performance. Journal of Innovation Management in Small & Medium Enterprises. 2017. 1-17. 10.5171/2017.824512. http://dx.doi.org/10.5171/2017.824512 DOI: https://doi.org/10.5171/2017.824512
Thomas, D. J. and Griffin, P. M., (1996), Coordinated supply chain management, European Journal of Operational Research, 94, issue 1, p. 1-15 https://econpapers.repec.org/RePEc:eee:ejores:v:94:y:1996:i:1:p:1-15 DOI: https://doi.org/10.1016/0377-2217(96)00098-7
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Nor Azian Abdul Rahman, Zulhasni Abdul Rahim

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.