ISO 9126 Quality Model For Evaluating of Student  Portal: Al-Madinah International University (Case study)

Yazeed Al Moaiad; Zainab Abu Bakar; Norshuhani Zamin; Yazrina Yahya

doi:10.21834/e-bpj.v8iSI15.5104

Authors

Yazeed Al Moaiad Head of Information Technology Department, Faculty of Computer and Information Technology, MEDIU, Kuala Lumpur, Malaysia
Zainab Abu Bakar School of Science and Technology Asia e University, Wisma Subang Jaya, Malaysia.
Norshuhani Zamin Department of Software Technology, College of Computer Studies, De La Salle University, 2401 Taf Avenue, Malate, Manila 1004, Philippines
Yazrina Yahya Faculty Information Science and Technology, Universiti Kebangsaan Malaysia 43600 Bangi Selangor, Malaysia.

DOI:

https://doi.org/10.21834/e-bpj.v8iSI15.5104

Keywords:

ISO 9126, Al-Madinah International University, Quality Model, Student Portal

Abstract

E-learning is a teaching system that involves electronic resources such as computers and the Internet, and the student portal is an essential tool that supports learning in universities. However, there is a limited evaluation model for educational websites. Therefore, a framework is required to guide the creation of such a model. The study conducted evaluates the quality of the student portal at Al-Madinah International University based on ISO 9126 quality model from the student's perspective, and the results show a good quality portal. Nonetheless, students suggest improvements to enhance its effectiveness, ease of use, and learning process.

References

Abidin, W. Y. N. W. Z., & Mansor, Z. (2019). The criteria for software quality in information system: Rasch Analysis. Editorial Preface From the Desk of Managing Editor…, 10(9). DOI: https://doi.org/10.14569/IJACSA.2019.0100911

Al-Obthani, F. S. (2018). Towards customized smart government quality model. International Journal of Software Engineering & Applications (IJSEA), 9(2). DOI: https://doi.org/10.5121/ijsea.2018.9204

Beckhauser, E., Savaris, A., von Wangenheim, A., & Krechel, D. (2018, June). ISO Compliant Evaluation of a Teledermatology Structured Report System for the Brazilian Public Healthcare. In 2018 IEEE 31st International Symposium on Computer-Based Medical Systems (CBMS) (pp. 135-140). IEEE. DOI: https://doi.org/10.1109/CBMS.2018.00031

Bitkina, O. V., Kim, H. K., & Park, J. (2020). Usability and user experience of medical devices: An overview of the current state, analysis methodologies, and future challenges. International Journal of Industrial Ergonomics, 76, 102932. DOI: https://doi.org/10.1016/j.ergon.2020.102932

Boehm, B., Brown, R., Kaspar, H., Lipow, M., McLeod, G., & Merritt, M. (1978). Characteristics of software quality. trw series of software technology, trw systems and energy. Inc., also published by North Holland, 1973.

Bowman, N., & Heath, M. T. (2023). Computing minimum-volume enclosing ellipsoids. Mathematical Programming Computation, 1-30. DOI: https://doi.org/10.1007/s12532-023-00242-8

Budiman, E., & Tejawati, A. (2018). Efficiency and Reliability Performance's of the Bioinformatics Resource Portal. In 2018 5th International Conference on Electrical Engineering, Computer Science and Informatics (EECSI) (pp. 493-498). DOI: https://doi.org/10.11591/eecsi.v5i5.1663

Cho, S., & Jang, J. (2016). Quantitative evaluation index derivation of the software based on ISO/IEC 9126-2 metrics. Journal of Applied Reliability, 16(2), 134-146.

Djouab, R., & Bari, M. (2019). An ISO 9126 based quality model for the e-learning systems. International journal of information and education technology, 6(5), 370. DOI: https://doi.org/10.7763/IJIET.2016.V6.716

Dolinina, O. N., Kushnikov, V. A., Pechenkin, V. V., & Rezchikov, A. F. (2018). The way of quality management of the decision making software systems development. In Computer Science On-line Conference (pp. 90-98). Springer, Cham. DOI: https://doi.org/10.1007/978-3-319-91186-1_11

Farid, S., Ahmad, R., Alam, M., Akbar, A., & Chang, V. (2018). A sustainable quality assessment model for the information delivery in E-learning systems. Information Discovery and Delivery, 46(1), 1-25. DOI: https://doi.org/10.1108/IDD-11-2016-0047

Gerald, B. (2018). A brief review of independent, dependent and one sample t-test. International journal of applied mathematics and theoretical physics, 4(2), 50-54. DOI: https://doi.org/10.11648/j.ijamtp.20180402.13

Gil, L. B. C., & Hernández, M. (2018). The usability and accessibility as quality factors of a secure web product. International Journal of Applied Engineering Research, 13(23), 16288-16294.

Gupta, D. (2021). An empirical study of predictive model for website quality analytics using dataset of different domains of websites. Recent Advances in Computer Science and Communications (Formerly: Recent Patents on Computer Science), 14(4), 995-1007. DOI: https://doi.org/10.2174/2666255813999200807211742

ISO, I. (2001). IEC 9126: 2001-Software engineering, product quality–Part 1: Quality model. Geneva: International Organization for Standardization.

Kakucha, W., Simba, F., & Anwar, A. (2018). Effects of Organization Structure on Strategic Change Management in Mombasa County Government. Journal of Public Policy & Governance, 2(1).

Kapferer, J. N., & Valette-Florence, P. (2021). Which consumers believe luxury must be expensive and why? A cross-cultural comparison of motivations. Journal of Business Research, 132, 301-313. DOI: https://doi.org/10.1016/j.jbusres.2021.04.003

Kaur, G., & Pruthi, J. (2022). A Study of Agile-Based Approaches to Improve Software Quality. International Journal of Computer and Systems Engineering, 16(5), 158-163.

KOSGEY, J. K. K. (2017). An evaluation model for determining quality in academic websites (Doctoral dissertation, COHES-JKUAT).

Lami, G. (2017). Quality Evaluation Framework For Ethiopian Healthcare Websites (Doctoral dissertation).

Luna, E. R., Begines, J. M. S., Rivero, J. M., Morales, L., Enríquez, J. G., & Rossi, G. (2018). Challenges for the adoption of model-driven web engineering approaches in industry. Journal of Web Engineering, 183-205. DOI: https://doi.org/10.5220/0006382704150421

Pamungkas, P. D. A. (2018). Library Information System Audit Senayan Library Management System (SLiMS) Using ISO 9126. arXiv preprint arXiv:1808.07234.

Paredes, R. K., & Hernandez, A. A. (2020). Designing an adaptive bandwidth management for higher education institutions. arXiv preprint arXiv:2012.12362.

Pilipović, D., & Simeunović, D. (2021). The Quality of Software Metrics. JITA-APEIRON, 21(1), 61-65. DOI: https://doi.org/10.7251/JIT2101061P

Popereshnyak, S., & Vecherkovskaya, A. (2019, September). Modeling ontologies in software testing. In 2019 IEEE 14th international conference on computer sciences and information technologies (CSIT) (Vol. 3, pp. 236-239). IEEE. DOI: https://doi.org/10.1109/STC-CSIT.2019.8929785