Issues and Challenges of Optimizing Production Rate during COVID-19: A case study on an electronic equipment manufacturer in Malaysia

Mohd Hazril Haizan; Siti Halijjah Shariff; Nik Muhamad Nor Nik Hassan; Eldina Khalip4

doi:10.21834/e-bpj.v9iSI19.5772

Authors

Mohd Hazril Haizan Arshad Ayub Graduate Business School, Universiti Teknologi MARA, Selangor, Malaysia
Siti Halijjah Shariff Arshad Ayub Graduate Business School, Universiti Teknologi MARA, Selangor, Malaysia
Nik Muhamad Nor Nik Hassan Arshad Ayub Graduate Business School, Universiti Teknologi MARA, Selangor, Malaysia
Eldina Khalip4 Arshad Ayub Graduate Business School, Universiti Teknologi MARA, Selangor, Malaysia

DOI:

https://doi.org/10.21834/e-bpj.v9iSI19.5772

Keywords:

Operations, Supply Chain, Ishikawa Diagram

Abstract

This study helps assess the issues and challenges that affect the rate of production and process and proposes an operational strategy to optimise the production rate at an electronic equipment manufacturer in Malaysia. The study was qualitative research, and the information gathered was analysed using the Ishikawa Diagram to find the most prominent issue affecting their production rate. Two main factors were found to have the most impact on the production rate, namely manpower and material issues. This study suggests the need for manpower reallocation and alternative suppliers to mitigate the problems faced by the company.

References

Achrekar, T., (2021). The 5 Ms Of Management: Key Components Of Every Business. Retrieved 4 January 2022 from https://dutchuncles.in/aspire/the-5-ms-of-management-key-components-of-every-business/

Agrawal, S., Jamwal, A., & Gupta, S. (2020). Effect of Covid-19 on the Indian Economy and Supply Chain. Preprints.Org, May, 1–15. https://doi.org/10.20944/preprints202005.0148.v1 DOI: https://doi.org/10.20944/preprints202005.0148.v1

Alexander, H. (2020). Every Hand Sanitiser Maker on earth is fighting for the same materials. The Sydney Morning Herald. Retrieved 3 July 2021 from https://www.smh.com.au/national/nsw/every-hand-sanitiser-maker-on-earth-is-fighting-for-the-same-materials-20200414-p54jpu.html

Department of Statistics Malaysia (2021). Monthly Manufacturing Statistics April 2021. Retrieved 3 July 2021 from https://newss.statistics.gov.my/newss-portalx/ep/epFreeDownloadContentSearch.seam?contentId=153022&actionMethod=ep%2FepFreeDownloadContentSearch.xhtml%3AcontentAction.doDisplayContent&cid=1145470

Elsafty, A., & Osman, M. (2021). The Impact of COVID-19 on the Efficiency of Packing Lines in Pharmaceutical Manufacturing Sites in Egypt. International Journal of Business and Management, 16(7). DOI: https://doi.org/10.5539/ijbm.v16n7p57

Gamil, Y., & Alhagar, A. (2020). The Impact of Pandemic Crisis on the Survival of Construction Industry: A Case of COVID-19. Mediterranean Journal of Social Sciences, 11(4), 122. https://doi.org/10.36941/mjss-2020-0047 DOI: https://doi.org/10.36941/mjss-2020-0047

Kenton, W. (2022, February 8). Production rate. Investopedia. Retrieved February 18, 2022, from https://www.investopedia.com/terms/p/production-rate.asp.

Omar, A. R. C., Ishak, S., & Jusoh, M. A. (2020). The impact of Covid-19 Movement Control Order on SMEs’ businesses and survival strategies. Geografia-Malaysian Journal of Society and Space, 16(2). DOI: https://doi.org/10.17576/geo-2020-1602-11

Omoregie, H., (2015). The 5 M’s Of Business Management: Organising Them Effectively. LinkedIn. https://www.linkedin.com/pulse/5-ms-business-management-organising-them-effectively-henry-omoregie/

Oxford (2021). Rate Definition. Retrieved 3 July 2021 from https://www.oxfordlearnersdictionaries.com/definition/english/rate_1?q=rate

Padhan, R., & Prabheesh, K. P. (2021). The economics of COVID-19 pandemic: A survey. Economic Analysis and Policy, 70, 220–237. https://doi.org/10.1016/j.eap.2021.02.012 DOI: https://doi.org/10.1016/j.eap.2021.02.012

Paul, S. K., & Chowdhury, P. (2020). A production recovery plan in manufacturing supply chains for a high-demand item during COVID-19. International Journal of Physical Distribution and Logistics Management, 51(2), 104–125. https://doi.org/10.1108/IJPDLM-04-2020-0127 DOI: https://doi.org/10.1108/IJPDLM-04-2020-0127

Pettit, Timothy & Croxton, Keely & Fiksel, Joseph. (2019). The Evolution of Resilience in Supply Chain Management: A Retrospective on Ensuring Supply Chain Resilience. Journal of Business Logistics. 40. 10.1111/jbl.12202. DOI: https://doi.org/10.1111/jbl.12202

Saravanan, J., & Thakkar, J. J. (2018). An integrated approach for lead time reduction of military aircraft major overhaul. International Journal of Quality & Reliability Management. DOI: https://doi.org/10.1108/IJQRM-07-2015-0102

Singh, S., & Kumar, K. (2020). A study of lean construction and visual management tools through cluster analysis. Ain Shams Engineering Journal, 12, 1153-1162. https://doi.org/10.1016/j.asej.2020.04.019 DOI: https://doi.org/10.1016/j.asej.2020.04.019

Zhi, L. Z., Fadillah Ismail, & Juzaimi Nasuredin. (2021). Impact of Pandemic Covid-19 On Human Resources Management. Advances in Humanities and Contemporary Studies, 2(1), 1–7.