Evaluating the Smart City Status and Acceptance of ISO Standards: A Case Study of Malaysian Local Authority

Daimatul Syuhudiyah Aziz; Seng Boon Lim; Ridwan Sutriadi

doi:10.21834/e-bpj.v9i30.6238

Authors

Daimatul Syuhudiyah Aziz Department of Built Environment Studies and Technology, College of Built Environment, Universiti Teknologi MARA Perak Branch, Malaysia
Seng Boon Lim Department of Built Environment Studies and Technology, College of Built Environment, Universiti Teknologi MARA Perak Branch, Malaysia
Ridwan Sutriadi Department of Regional and City Planning, School of Architecture, Planning, and Policy Development, Institut Teknologi Bandung, Indonesia

DOI:

https://doi.org/10.21834/e-bpj.v9i30.6238

Keywords:

ISO indicator, smart city action plan, smart city standard acceptance, stakeholder collaboration

Abstract

While most national smart city frameworks outline the urban challenges, local authorities struggle to translate the top-down plan and align the action plan with ISO 37122 indicators, including the case of Majlis Bandaraya Diraja Klang (MBDK), Malaysia. This study aims to evaluate MBDK’s smart city status and examines the acceptance of ISO standards. The quantitative survey findings indicate a positive perception of smart city status, with unanimous agreement on the importance of ISO standards. This research contributed to one of the pioneer studies evaluating the acceptance of ISO indicators in smart city development in Malaysia and beyond.

Author Biography

Seng Boon Lim, Department of Built Environment Studies and Technology, College of Built Environment, Universiti Teknologi MARA Perak Branch, Malaysia

Short Biodata – Dr Lim Seng Boon

Dr Lim Seng Boon is a senior lecturer at the Program of Urban and Regional Planning, College of Built Environment, Universiti Teknologi Mara (UiTM), Perak Branch, Malaysia. His research interests include sustainable smart city development and planning with a focus on participatory governance and citizen roles issues, safe and resilient city, healthy city, and mixed methods. He has published two smart city development books and over 25 articles in Wos/Scopus-indexed journals, has been involved in more than five research grants and consultation projects. He can be contacted through lim@uitm.edu.my. His Scopus ID is 57200048095.

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