Acceptance of the Malaysia MADANI Policy Concept among MARA Staff
Keywords:
Acceptance, Malaysia MADANI Policy, Concept, MARA StaffAbstract
MARA has been linked to financial losses involving its subsidiary, MARA Inc., due to governance inefficiencies, allegations of corruption, and money laundering. Therefore, this study aims to identify the level of Acceptance of the Malaysia MADANI concept among staff within MARA agencies. The data was collected through an online questionnaire with 344 respondents and analyzed using PLS-SEM. The study shows that Acceptance partially mediates between Perception and Implementation. Staff who understand and accept MADANI are more likely to implement it. Success depends on both understanding and belief, making communication, training, and engagement as vital as policy design for public agencies.
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Copyright (c) 2025 Benazir Tanjung Fatkur Rahman, Mohd Erfino Johari, Norazmi Anas, Mohd Asyraf Abdul Rahman, Muhamad Nizam Jali, Khadijah Maisarah Mohd Nadzri, Zaleha Muda, Hairol Anuar Mak Din
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