Mediating Role of Green Knowledge Management in Improving Business Sustainability: Questionnaire Development and Validation
DOI:
https://doi.org/10.21834/e-bpj.v10iSI37.7614Keywords:
Business Sustainability, Green Knowledge Management, Financial literacy, Digital InclusionAbstract
A questionnaire is developed to explore the determinants of business sustainability among women micro-entrepreneurs in the East Coast of Peninsular Malaysia. The theoretical model is underpinned by the Resource-Based View and Knowledge-Based View, where Green Knowledge Management plays a mediating role in the association between financial literacy, entrepreneurial competence, digital inclusion, governmental support, and business sustainability. A pilot survey of 116 respondents using a self-administered questionnaire was conducted. Reliability and validity were measured using Cronbach's alpha. Satisfactory reliability (α > 0.70) and sampling adequacy were confirmed in all constructs, and low-loading items were eliminated.
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Copyright (c) 2025 Nur Shaliza Sapiai, Hafizah Mat Nawi, Firdaus Abdul Rahman, Azra Ayue Abdul Rahman, Rogis Baker, T. Ramayah

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