Masrek , Mohamad Noorman, Faculty of Information Management, Universiti Teknologi MARA Selangor, Shah Alam, Malaysia, Malaysia

• Environment-Behaviour Proceedings Journal Vol. 8 No. SI12 (2023): Aug. Special Issue No. 12. 5th International Conference on Information Science, Pt.2. Royale Chulan, Penang, Malaysia, 19-21 Sep 2022 - Commercial / Retail / Services Environment
  Concept of Integration between Social Media and Customer Relationship Management: Impact on business performance and growth
  Abstract  pdf