Patient Experience and Perspective towards Optometry Students during Eye Examination and Consultation in UiTM Vision Care Clinic

Elly Liyana Zainodin, Nur Afiqah Mohd Nor Azmi


Clinical training for optometry students is a gateway for exposure in eye care management. Understanding patient experience and satisfaction of being examined by students is essential to improve clinical competency and education. A survey was done to determine patient experience and perspective among 228 adults who had eye examinations at the UiTM Vision Care clinic. Overall, the majority of the patients rated the care as good (96%) and believed it is vital for students to examine patients (93%). Patients of the fourth-year students were reportedly more happy for future student involvement. Concerns on lengthy examination recommend necessary measures.

Keywords: patient experience; optometry; students; clinical education

eISSN: 2398-4287 © 2019. The Authors. Published for AMER ABRA cE-Bs by e-International Publishing House, Ltd., UK. This is an open-access article under the CC BYNC-ND license ( Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia.



patient experience; optometry; students; clinical education

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