User Experience Enhancement Strategy of LED Desk Lamp Using IPA Model
DOI:
https://doi.org/10.21834/e-bpj.v8iSI15.5091Keywords:
LED Desk Lamp, User Experience, Product Design and Development, IPA ModelAbstract
LED desk lamps are widely used in modern life as one of the lighting products. However, only a few studies focus on the user experience (UX) of LED desk lamps. Therefore, this study adopts the importance-performance analysis (IPA) model, with the aim of exploring strategies to enhance the UX of LED desk lamps. We evaluated the key factors of UX based on the importance and actual performance of LED desk lamps for users. By analyzing the results, we proposed strategies to improve LED desk lamps, thereby potentially improving the consumer experience and market competitiveness of LED desk lamps.
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Copyright (c) 2023 Minghui Zhu, Ahmad Azahari Mohd Nazar, Mohd Shahril Rusman, Linda Abd Hamid
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