Enhancing Undergraduates’ Digital Competencies through a Mentorship Model

Authors

  • Siti Hajar Mohd Hussain Faculty of Business and Management, Universiti Teknologi MARA Cawangan Kedah, Kampus Sungai Petani, Malaysia; Malaysia-Japan International Institute of Technology, Universiti Teknologi Malaysia, Kuala Lumpur, Malaysia
  • Rahayu Tasnim Malaysia-Japan International Institute of Technology, Universiti Teknologi Malaysia, Kuala Lumpur, Malaysia

DOI:

https://doi.org/10.21834/e-bpj.v8iSI15.5096

Keywords:

Digital Competencies, Mentorship, Undergraduates, Digital Talent

Abstract

Digital transformation requires organizations to seek cutting-edge technology and skilled digital workers. Digital competencies gaps among undergraduates are alarming. Closing the digital competency gap requires a mentorship approach for undergraduates in the future digital economy. This conceptual paper proposes a mentoring model to develop undergraduates' digital competencies. Qualitative interpretivism research via cross-sectional case study is suggested. Targeted participants will be purposefully sampled and interviewed to collect data. NVIVO will transcribe and thematically assess interviews. Thus, the study will explore a digital competency mentorship model to cultivate digital talent to lead a future competitive labour market in the digital economy.

References

Bandura, A. (1978). Self-efficacy: Toward a unifying theory of behavioural change. Advances in behaviour research and therapy, 1(4), 139-161. https://doi.org/10.1016/0146-6402(78)90002-4 DOI: https://doi.org/10.1016/0146-6402(78)90002-4

Breck, B. M., Dennis, C. B., & Leedahl, S. N. (2018). Implementing reverse mentoring to address social isolation among older adults. Journal of Gerontological Social Work, 61(5), 513-525. https://doi.org/10.1080/01634372.2018.1448030 DOI: https://doi.org/10.1080/01634372.2018.1448030

Chandler, D. E., Murphy, W. M., Kram, K. E., & Higgins, M. C. (2016). Bridging formal and informal mentoring. K. Peno, EM Silva Mangiante, & RA Kenahan (Series Eds.), Mentoring in formal and informal contexts, 1–20.

Clutterbuck, D., & Megginson, D. (2005). Making coaching work: Creating a coaching culture. CIPD Publishing.

Wiley (2023, May 1). Digital Skills Gap Index 2021: Your tool to determine global digital skills levels. https://dsgi.wiley.com/

Eby, L. T., Allen, T. D., Evans, S. C., Ng, T., & DuBois, D. L. (2008). Does mentoring matter? A multidisciplinary meta-analysis comparing mentored and non-mentored individuals. Journal of vocational behaviour, 72(2), 254-267. https://doi.org/10.1016/j.jvb.2007.04.005 DOI: https://doi.org/10.1016/j.jvb.2007.04.005

Freeman, J. S., & Kochan, F. (2019). Exploring mentoring across gender, race, and generation in higher education: An ethnographic study. International Journal of Mentoring and Coaching in Education 8(1), pp. 2 – 18. https://doi.org/10.1108/IJMCE-05-2018-0027 DOI: https://doi.org/10.1108/IJMCE-05-2018-0027

Gardiner, W., & Weisling, N. (2018). Challenges and complexities of developing mentors’ practice: Insights from new mentors. International Journal of Mentoring and Coaching in Education 7(4), pp. 329-342. https://doi.org/10.1108/IJMCE-12-2017-0078 DOI: https://doi.org/10.1108/IJMCE-12-2017-0078

Garvey, R., Stokes, P., & Megginson, D. (2017). Coaching and mentoring: Theory and practice, 3 rd ed. London, Sage Publication Ltd. DOI: https://doi.org/10.53841/bpstcp.2018.14.2.124

Huawei & Oxford Economic (2017). Digital Spillover, Measuring the True Impact of the Digital Economy. Oxford Economics. https://www.oxfordeconomics.com/resource/digital-spillover/

Jacobi, M. (1991). Mentoring and undergraduate academic success: A literature review. Review of educational research, 61(4), 505-532. https://doi.org/10.3102/00346543061004505 DOI: https://doi.org/10.3102/00346543061004505

Lam, C., & Law, R. (2019). Readiness of upscale and luxury-branded hotels for digital transformation. International Journal of Hospitality Management, 79, 60-69. https://doi.org/10.1016/j.ijhm.2018.12.015 DOI: https://doi.org/10.1016/j.ijhm.2018.12.015

Lave, J., & Wenger, E. (1991). Situated learning: Legitimate peripheral participation (learning in doing: social, cognitive and computational perspectives). Cambridge: Cambridge University Press. https://doi.10.1017/CBO9780511815355 DOI: https://doi.org/10.1017/CBO9780511815355

Lee, B. (2023, April 17). Digital economy poised to contribute 25.5% of GDP by 2025, says Fahmi. The Star. https://www.thestar.com.my /news /nation /202 3/04/17/digital-economy-poised-to-contribute-255-of-gdp-by-2025-says-fahmi

Looi, C. K., Lim, W. Y., & Chen, W. (2008). Communities of practice for continuing professional development in the twenty-first century. International handbook of information technology in primary and secondary education, 489-505. https://doi.org/10.1007/978-0-387-73315-9_30 DOI: https://doi.org/10.1007/978-0-387-73315-9_30

Mardhiah, A. (2022, April 27). The ‘great resignation’ is happening, Randstad Malaysia says. The Malaysian Reserve. https://themalaysianreserve.com/20 22/04/27/the-great-resignation-is-happening-randstad-malaysia-says/

Secker, J. (2007). Review of Martin, A. and Madigan, D.(eds) (2006) Digital Literacies for Learning. Journal of Information Literacy, 1(3), 70-71. https://doi.org/10.11645/1.3.39 DOI: https://doi.org/10.11645/1.3.39

McCluney, E. N., Fallaize, A., & Schempp, P. (2018). How today’s mentoring relationships can influence tomorrow’s physical education. Journal of Physical Education, Recreation & Dance, 89(3), 34–37. https://doi.org/10.1080/07303084.2017.1417928 DOI: https://doi.org/10.1080/07303084.2017.1417928

Merriam, S. B., & Grenier, R. S. (Eds.). (2019). Qualitative research in practice: Examples for discussion and analysis. John Wiley & Sons.

Ragins, B. R., & Kram, K. E. (2007). The handbook of mentoring at work: Theory, research, and practice. Sage Publications. DOI: https://doi.org/10.4135/9781412976619

Randstad (2023, May 1). Randstad workmonitor 2021 first edition. https://workforceinsights.randstad.com/hubfs/Workmonitor/Randstad-Workmonitor-2021-first-edition

Schwab, K. (2021). Stakeholder capitalism: A global economy that works for progress, people and planet. John Wiley & Sons.

Schwab. K., & Zahidi. S., (2020). The Global Competitiveness Report Special Edition 2020. World Economic Forum. https://www3.weforum.org/docs/WEF_TheGlobalCompetitivenessReport2020.pdf?

Smeak, R. (2020). Safety in the multigeneration workplace. Professional Safety, 65(5), 22–27. https://onepetro.org/PS/article-abstract/65/05/22/181583/Safety-in-the-Multigenerational-Workplace

Tay, C. (2023, February 20). Rafizi: Skills gap main cause of youth unemployment, not increase in minimum wage. The Edge Markets. https://www.theedgemarkets.com./node/655910

Vuorikari, R., Kluzer, S., & Punie, Y. (2022). DigComp 2.2: The Digital Competence Framework for Citizens - With new examples of knowledge, skills and attitudes (No. JRC128415). Joint Research Centre (Seville site). https://doi.org/10.2760/115376, JRC128415.

World Economic Forum (2023, May 1). Global issue: the digital economy. https://intelligence.weforum.org/topics/a1Gb0000001SH21EAG #:~:text= As%20 the%2 0 glo b a l%20economy%20rapidly,lack%20access%20to%20the%20internet.

Downloads

Published

2023-09-19

How to Cite

Mohd Hussain, S. H., & Tasnim, R. (2023). Enhancing Undergraduates’ Digital Competencies through a Mentorship Model. Environment-Behaviour Proceedings Journal, 8(SI15), 253–259. https://doi.org/10.21834/e-bpj.v8iSI15.5096