Assessing the Relationship between Competencies and Personal Qualities towards Organizational Performance

Anum Shafeera Amdan; Ahmad Zam Hariro Samsudin; Norliya Ahmad Kassim

doi:10.21834/e-bpj.v9iSI18.5491

Authors

Anum Shafeera Amdan School of Information Science, College of Computing, Informatics, and Mathematics, Universiti Teknologi MARA, 40150, Puncak Perdana Campus, Shah Alam Selangor, Malaysia
Ahmad Zam Hariro Samsudin School of Information Science, College of Computing, Informatics, and Mathematics, Universiti Teknologi MARA, 40150, Puncak Perdana Campus, Shah Alam Selangor, Malaysia
Norliya Ahmad Kassim School of Information Science, College of Computing, Informatics, and Mathematics, Universiti Teknologi MARA, 40150, Puncak Perdana Campus, Shah Alam Selangor, Malaysia

DOI:

https://doi.org/10.21834/e-bpj.v9iSI18.5491

Keywords:

Competencies, Personal Qualities , Organisational Performance , Industrial Revolution 4.0

Abstract

This study examines the relationship between librarian’s competencies and personal qualities towards the organization's performance. There are three competencies’ dimensions described in this study, namely the technical skills, human skills, and conceptual skills. Conversely, the ten personal qualities dimension of librarians are achiever, able to take control, self-awareness, innovate, risk taker, open-minded, responsible, social, courteous, and ambitious. A questionnaire was used as the main instrument in gathering data, and a total of 634 respondents were involved in this survey. A survey instrument with a seven-point interval scale was built around nine competencies and ten personal qualities variables.

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