Assessing Employee Happiness using the University Happiness Index
DOI:
https://doi.org/10.21834/e-bpj.v10iSI26.6798Keywords:
Engagement, Relationship, Meaning, AchievementAbstract
Recognizing the significance of employee well-being, the top management of a public university has established a committee to evaluate employee satisfaction using the PERMAI model, which encompasses positive emotions (P), engagement (E), relationships (R), meaning (M), achievement (A), and infrastructure (I). Data were collected using a 37-item survey instrument via an online application called AppsWarga in May, July, August, and September 2024. Data were analyzed using descriptive statistics to determine employee happiness across six dimensions, in relation to the overall university score, faculty, and campus. Overall, employees are moderately satisfied with their work at the university, and their levels of happiness vary according to the index.
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Copyright (c) 2025 Abdul Kadir Othman, Shereen Noranee, Zainura Idrus, Aida Wati Zainan Abidin
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