Fostering Resilience in Cooperative Employees: Evaluating the role of Ability, Motivation, and Opportunity (AMO)

Siti Murni Mat Khairi; Norhasyikin Rozali; Suheil  Che Sobry; Norzanah Mat Nor

doi:10.21834/e-bpj.v10iSI28.6973

Authors

Siti Murni Mat Khairi Faculty Business and Management, Universiti Teknologi MARA Cawangan Kedah, Malaysia
Norhasyikin Rozali Faculty Business and Management, Universiti Teknologi MARA Cawangan Kedah, Malaysia
Suheil Che Sobry Faculty Business and Management, Universiti Teknologi MARA Cawangan Kedah, Malaysia
Norzanah Mat Nor Arsyad Ayub Graduate Business School (AAGBS), Universiti Teknologi MARA Shah Alam, Malaysia

DOI:

https://doi.org/10.21834/e-bpj.v10iSI28.6973

Keywords:

Employee Resilience, AMO Model, Co-operative Sector

Abstract

The sustainability of cooperatives depends on the resilience of their employees. This study investigates the influence of ability, motivation, and opportunity-enhancing practices on employee resilience within Malaysia's cooperative sector, focusing on 175 employees in the Klang Valley. Findings reveal that only motivation significantly impacts resilience among the AMO model components, while ability and opportunity show no direct effect. These insights underscore the need for targeted human resource strategies prioritizing motivational practices to bolster resilience, ultimately supporting organizational sustainability. Future research should examine the interplay of these components across diverse cooperative contexts to refine strategies for fostering employee resilience.

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