Enhancing Adaptive Team Performance: Impact of team functional factors in teams operating in dynamic environments

Norsyazwani Ab Halim; Azlyn Ahmad Zawawi; Nur Zafifa Kamarunzaman

doi:10.21834/e-bpj.v10iSI38.7645

Authors

Norsyazwani Ab Halim Faculty of Administrative Science and Policy Studies, Universiti Teknologi Mara, Shah Alam, Selangor, Malaysia
Azlyn Ahmad Zawawi Faculty of Administrative Science and Policy Studies, Universiti Teknologi Mara, Merbok, Kedah, Malaysia
Nur Zafifa Kamarunzaman Faculty of Administrative Science and Policy Studies, Universiti Teknologi Mara, Seremban 3, Negeri Sembilan, Malaysia

DOI:

https://doi.org/10.21834/e-bpj.v10iSI38.7645

Keywords:

adaptive team performance, team coordination, team communication, response teams

Abstract

Adaptive team performance is essential in high-pressure, unpredictable environments. This study investigates the impact of team coordination and team communication on adaptive team performance. Data were collected from 230 team members using structured questionnaires and analyzed through Partial Least Squares (PLS). Results reveal significant and positive relationships between coordination and communication, and adaptive team performance. These findings highlight the importance of strengthening team functional processes to enhance responsiveness and resilience. The study provides practical insights for enhancing team effectiveness in dynamic operational environments, particularly where rapid decision-making and flexibility are essential for success in unpredictable and challenging conditions.

References

Ab Halim, N., Ahmad Zawawi, A., Ahmad Zawawi, A., & Kamarunzaman, N. Z. (2021). The role of team communication, team leadership, and team time management on SAR team performance in Malaysia. Journal of Administrative Science, 18(2), 90-110.

Bedwell, W. L. (2019). Adaptive team performance: the influence of membership fluidity on shared team cognition. Frontiers in Psychology, 10. https://doi.org/10.3389/fpsyg.2019.02266

Charbonnier‐Voirin, A., & Roussel, P. (2012). Adaptive performance: A new scale to measure individual performance in organizations. Canadian Journal of Administrative Sciences/Revue Canadienne des Sciences de l'Administration, 29(3), 280-293.

Chin, W. W., & Newsted, P. R. (1999). Structural equation modeling analysis with small samples using partial least squares. In R. H. Hoyle (Ed.), Statistical strategies for small sample research (pp. 307–341). Sage.

Edmondson, A. C., & Harvey, J. F. (2025). Team learning in the field: An organizing framework and avenues for future research. Small Group Research, 56(3), 614–632.

Esmaeili, R., Yazdi, M., Rismanchian, M., & Shakerian, M. (2025). Unveiling the dynamics of team cognition in emergency response teams. Frontiers in Psychology, 16, 1534224.

Gigliotti, R. A., & Alvarez-Robinson, S. (2025). The Role of Leadership Communication in Building Crisis Readiness and Resilient Leadership in Times of Disruption: An Exploratory Study. Behavioral Sciences, 15(9), 1260.

Hill, R. (1998). What sample size is “enough” in internet survey research. Interpersonal Computing and Technology: An electronic journal for the 21st century, 6(3-4), 1-12.

Kaffka, G., van der Schaaf, M., Baggen, Y., Pennings, H., & van Tartwijk, J. (2025). The social forming of professionals’ adaptive performance: a sensemaking perspective. Journal of Vocational Education & Training, 77(4), 1089-1115.

Kosmo. (2024, July 16). Selepas Zayn Rayyan, pembunuhan Nur Farah Kartini buat rakyat “membuak”. https://www.kosmo.com.my/2024/07/16/selepas-zayn-rayyan-pembunuhan-nur-farah-kartini-buat-rakyat-membuak/

Liu, Y., Vashdi, D. R., Cross, T., Bamberger, P., & Erez, A. (2020). Exploring the puzzle of civility: Whether and when team civil communication influences team members’ role performance. Human Relations, 73(2), 215-241.

Müller, R., Graf, B., Ellwart, T., & Antoni, C. H. (2023). How software agents can help to coordinate emergency response teams: adaptive team performance comparing manual and automated team communication. Journal of Business and Psychology, 38(5), 1121-1137.

Paredes-Saavedra, M., Vallejos, M., Huancahuire-Vega, S., Morales-García, W. C., & Geraldo-Campos, L. A. (2024). Work team effectiveness: Importance of organizational culture, work climate, leadership, creative synergy, and emotional intelligence in university employees. Administrative Sciences, 14(11), 280.

Park, S., & Park, S. (2021). How can employees adapt to change? Clarifying the adaptive performance concepts. Human Resource Development Quarterly, 32(1), E1-E15.

Qiao, Q., Cheung, C., Yunusa-Kaltungo, A., Manu, P., Cao, R., & Yuan, Z. (2023). An interactive agent-based modelling framework for assessing COVID-19 transmission risk on construction site. Safety Science, 168, 106312.

Rico, R., Gibson, C. B., Sánchez-Manzanares, M., & Clark, M. A. (2019). Building team effectiveness through adaptation: Team knowledge and implicit and explicit coordination. Organizational Psychology Review, 9(2-3), 71-98.

Ringle, C. M., Wende, S., & Becker, J. M. (2022). SmartPLS 4 (Version 4.0. 8.5)[Computer software].

Robinson, F. E., Huffman, L. C. S., Bevington, L. C. D., French, D., Rothwell, C., Stucky, L. C., & Hughies, A. (2023). Team Coordination Style Is an Adaptive, Emergent Property of Interactions Between Critical Care Air Transport Team Personnel. Air Medical Journal, 42(3), 174-183.

Rosen, M. A., Bedwell, W. L., Wildman, J. L., Fritzsche, B. A., Salas, E., & Burke, C. S. (2011). Managing adaptive performance in teams: Guiding principles and behavioral markers for measurement. Human Resource Management Review, 21(2), 107–122.

Sekaran, U. (2016). Research methods for business: A skill building approach.

Sert, H., Horzum, M. B., Eren, M. G., Pelin, M., & Ucgul, K. (2024). The disaster of the century, Kahramanmaras earthquake: A qualitative study on the experiences of the earthquake victims and search and rescue teams. International Journal of Disaster Risk Reduction, 107, 104462.

Setiyadi, D., Septiarini, E., Kurniasih, N., Wijaya, A., Boyke, H., & Umadato, H. (2024). Determinants of Adaptive Performance at Individual, Team, and Organizational Levels: A Systematic Review of Empirical Studies. Journal of Logistics, Informatics and Service Science, 11(12), 39-70.

Steegh, R., Van De Voorde, K., Paauwe, J., & Peeters, T. (2025). The agile way of working and team adaptive performance: A goal-setting perspective. Journal of Business Research, 189, 115163.

Wiltshire, T. J., Van Eijndhoven, K., Hałgas, E., & Gevers, J. M. P. (2024). Prospects for augmenting team interactions with real-time coordination-based measures in human–autonomy teams. Topics in Cognitive Science, 16(3), 391–429.

Zwijze-Koning, K., & de Jong, M. (2007). Evaluating the communication satisfaction questionnaire as a communication audit tool. Management communication quarterly, 20(3), 261-282.