Assessing Employer Preparedness in Hiring PwCD: Evidence from trade, manufacturing, services and hospitality sectors in Klang Valley, Malaysia

May Sapura Mohd Shazilli; Nurshida Mohamad Khalid; Amalia Farisya Tharmizi; Mikhail Muqris Khairul Rijal

doi:10.21834/e-bpj.v10iSI38.7659

Authors

May Sapura Mohd Shazilli Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA (UiTM), Negeri Sembilan, Malaysia
Nurshida Mohamad Khalid Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA (UiTM), Negeri Sembilan, Malaysia
Amalia Farisya Tharmizi Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA (UiTM), Negeri Sembilan, Malaysia
Mikhail Muqris Khairul Rijal Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA (UiTM), Negeri Sembilan, Malaysia

DOI:

https://doi.org/10.21834/e-bpj.v10iSI38.7659

Keywords:

Cognitive Disabilities, employer readiness, inclusive employment, workplace accommodation

Abstract

This paper examines employer readiness to hire Persons with Cognitive Disabilities (PwCD) across trade, manufacturing, services, and hospitality sectors in Malaysia's Klang Valley. Despite national disability employment programs, significant barriers persist, including misconceptions about PWCD capabilities, insufficient workplace modifications, and limited knowledge of support systems. Using quantitative methodology with simple random sampling, data were collected from 238 organizations (including enterprise and cooperative societies) to assess employer preparedness and identify implementation gaps. Findings reveal substantial sectoral disparities, highlighting critical areas for intervention. The research offers actionable strategies to enhance inclusive hiring practices, improve employer awareness, and optimize government support utilization.

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