Embedding Facilities Management Epistemology into Mutawalli Competencies Training Module Toward Sustainable Waqf Asset Performance

Authors

  • Huraizah Arshad Department of Built Environment Studies and Technology, Faculty of Built Environment, Universiti Teknologi MARA, Seri Iskandar Campus, Seri Iskandar, 32610, Perak, Malaysia.
  • Sharifah Nor Iswani Syed Hashim Postgraduate Studies, Department of Built Environment Studies and Technology, Faculty of Built Environment, Universiti Teknologi MARA, Seri Iskandar Campus, 32610, Seri Iskandar Perak, Malaysia.
  • Sharifah Faigah Syed Alwi Arshad Ayub Graduate Business School, Universiti Teknologi MARA, Shah Alam. Malaysia
  • Siti Nadiah Mohd Ali Department of Built Environment Studies and Technology, Faculty of Built Environment, Universiti Teknologi MARA, Seri Iskandar Campus, Seri Iskandar, 32610, Perak, Malaysia.
  • Nurul Sahida Fauzi Department of Built Environment Studies and Technology, Faculty of Built Environment, Universiti Teknologi MARA, Seri Iskandar Campus, Seri Iskandar, 32610, Perak, Malaysia.
  • Hidayatul Ihsan Padang State Polytechnic, Indonesia.

DOI:

https://doi.org/10.21834/e-bpj.v11i36.7801

Keywords:

Facilities Management, Mutawalli, Waqf Asset Performance, Competencies

Abstract

Waqf assets in Malaysia underperform due to a lack of strategic management among Mutawallis. This study proposes integrating Facilities Management epistemology into Mutawalli training to enhance asset sustainability. Qualitative interviews with seven experts identified nine essential FM components, including strategic alignment, IT integration, and accountability. Crucially, the framework blends these technical skills with Islamic principles, such as Maqasid al-Shariah and Tawhidic concepts. By adopting this interdisciplinary training module, waqf institutions can address operational inefficiencies, optimise socio-economic impact, and ensure long-term growth. This research provides a practical roadmap for policymakers to professionalise waqf management through systematic, performance-based strategies.

References

Abdul Karim, S. (2010). Contemporary waqf administration and development in Singapore: Challenges and prospects. In Proceedings of the 7th International Conference – The Tawhidi Epistemology: Zakat and Waqf Economy (pp. 131–139).

Alexander. K (2013), Facilities Management. Theory and Practice. London, U.K.: Routledge, 2013.

Amaratunga, D., Baldry, D., Sarshar, M., & Newton, R. (2002). Quantitative and qualitative research in the built environment: application of “mixed” research approach. Work study, 51(1), 17–31.

Amos, D., Musa, Z. N., & Au-Yong, C. P. (2019). A review of facilities management performance measurement. Property Management, 37(4), 490–511.

Arshad, H., Ali, S. N. M., Fauzi, N. S., & Ihsan, H. (2023). Content validation of the competency component of building maintenance management for waqf-based religious schools. Environment-Behaviour Proceedings Journal, 8(23), 71–80.

Arshad, H., bin Mohammed, I. S., & Binti Chuweni, N. N. Sustainable Issues in Building Operations and Maintenance of Religious Schools in Malaysia.

Ayub, M., Khan, K., Khan, M., & Ismail, M. (2025). Management and governance of Awqāf as social finance institutions. Qualitative Research in Financial Markets.

Bakar, R., Sakinah, W., M Zaini, R., & Sarmin, F. (2019). Corporate waqf university: a sustainability model. Journal of Emerging Economies and Islamic Research, 7(1), 1–13.

Bowen, G. A. (2009). Document analysis as a qualitative research method. Qualitative research journal, 9(2), 27–40.

Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative research in psychology, 3(2), 77–101.

Cizakca, M. (2011). Islamic capitalism and finance: Origins, evolution and the future. Edward Elgar Publishing.

Ghazali, N. A., Sipan, I., Haji Mohammad, M. T. S., & Ab Aziz, M. A. (2021). New framework for the management of the waqf land registration system in Malaysia. International Journal of Islamic and Middle Eastern Finance and Management, 14(3), 625–640.

Hidayatul, I., Shahul, H.M.I. (2011). Waqf accounting and management in Indonesian waqf institutions: The cases of two waqf foundations. Humanomics, 27(4), 252–269.

Hassana, S. H. M., Bahari, Z., Aziz, A. H. A., & Doktoralina, C. M. (2020). Sustainable development of endowment (waqf) properties. International Journal of Innovation, Creativity and Change, 13(4).

Ihsan, H., & Hameed Hj. Mohamed Ibrahim, S. (2011). WAQF accounting and management in Indonesian WAQF institutions: The cases of two WAQF foundations. Humanomics, 27(4), 252–269.

International Facility Management Association (IFMA). (2021). What is facility management? IFMA. https://www.ifma.org

Kahf, M. (2003). The role of waqf in improving the ummah's welfare. In the International Seminar on Waqf as a Private Legal Body. Islamic University of North Sumatra.

Lavy, S., & Shohet, I. M. (2010). Performance-based facility management – An integrated approach. Facilities, 28(3/4), 148–163. https://doi.org/10.1108/02632771011023183

Mohsin, M. I. A. (2013). Waqf in Malaysia: Issues and challenges. Penerbit Universiti Malaya.

Muhammad, Y.S. (2009). Towards institutional Mutawallis for the management of waqf properties. In: International Conference on Waqf Laws and Management: Reality and Prospects. Kuala Lumpur: International Islamic University Malaysia. p1-12.

Mutalib, H. A., & Maamor, S. (2016). Utilisation of waqf property: Analysing an institutional mutawalli's challenges in management practices. International Journal of Economics and Financial Issues, 6(7S), 36–41.

Ochieng, H., Musiega, A., Tsofa, B., Nzinga, J., & Barasa, E. (2025). Management capacity of primary healthcare facilities in low-and middle-income countries: A scoping review. PLOS Global Public Health, 5(7), e0004445.

Peiris, S., Sridarran, P., De Silva, N., Jayakodi, S., Lai, J. H., Rathnayake, U., & Dissanayake, P. (2025). Facilities management competencies in developing and developed regions: comparative study on Sri Lanka and Hong Kong. Journal of Facilities Management, 23(4), 590–617.

Saunders, M., Lewis, P., & Thornhill, A. (2009). Research methods for business students. Pearson education.

Shaharudin, S. A., Sholihah, H., & Asmaji, A. (2024). The dynamics of productive waqf management of islamic kingdom property in java. Al-'Adalah, 21(1), 149–174.

Tisdell, E. J., Merriam, S. B., & Stuckey-Peyrot, H. L. (2025). Qualitative research: A guide to design and implementation. John Wiley & Sons.

Tucker, M. (2024). The global FM impact report 2023: a critical review. FMJ, 34(3), 22–26.

Wuttaphan, N. (2017). Human capital theory: The theory of human resource development, implications, and future. Life Sciences and Environment Journal, 18(2), 240–253.

Yaacob, H., Petra, S., Sumardi, A., & Nahar, H. S. (2015). Accountability practices of waqf institutions in Malaysia. Journal of Islamic Accounting and Business Research, 6(1), 29–43.*

Zaweed, S. (2021). The Waqf Estates of Pānḍūa: Historical Analysis (from Fifteenth to Twentieth Centuries). Indian Historical Review, 48(2), 273–291.

Downloads

Published

2026-04-11

How to Cite

Arshad, H., Syed Hashim , S. N. I., Syed Alwi , S. F., Mohd Ali , S. N., Fauzi, N. S., & Ihsan , H. (2026). Embedding Facilities Management Epistemology into Mutawalli Competencies Training Module Toward Sustainable Waqf Asset Performance. Environment-Behaviour Proceedings Journal, 11(36), 29–35. https://doi.org/10.21834/e-bpj.v11i36.7801

Most read articles by the same author(s)