Pratiwi, Ilma Andriasri, Faculty of Social Science Education, Universitas Pendidikan Indonesia, 40154 West Java, Indonesia., Indonesia

• Environment-Behaviour Proceedings Journal Vol. 7 No. 21 (2022): Sep. AicE-Bs2022KotaKinabalu, Malaysia 07-08 Sep 2022 - blank
  Exploring the influence of e-Service Quality toward Customer Engagement Behavior via PLS-SEM: Findings from a hotel's customer perspective
  Abstract  pdf