Azman Ong, Mohd Hanafi, Department of Statistics and Decision Sciences, Faculty of Computer and Mathematical Sciences, Universiti Teknologi MARA Cawangan Johor (Kampus Segamat), 85000 Segamat, Johor, Malaysia., Malaysia
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Environment-Behaviour Proceedings Journal Vol. 7 No. 21 (2022): Sep. AicE-Bs2022KotaKinabalu, Malaysia 07-08 Sep 2022 - blank
Exploring the influence of e-Service Quality toward Customer Engagement Behavior via PLS-SEM: Findings from a hotel's customer perspective
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