Accessibility Adaptation in the Design of Heritage Boutique Hotels: Malacca case studies


  • Syazwani Abdul Kadir Centre of Studies for Interior Architecture Faculty of Architecture, Planning & Surveying Universiti Teknologi MARA (UiTM) Puncak Alam
  • Mariam Jamaludin Centre of Studies for Architecture Faculty of Architecture, Planning & Surveying Universiti Teknologi MARA (UiTM) Puncak Alam
  • Abd Rahim Awang Centre of Studies for Interior Architecture Faculty of Architecture, Planning & Surveying Universiti Teknologi MARA (UiTM) Puncak Alam



Accessibility adaptation, Heritage building, Hotel design, Boutique hotel


This paper undertakes a study on accessibility adaptation in the design of heritage boutique hotels in Malacca. Three heritage boutique hotels located in Malacca City were selected as the case studies. The objective is to explore the heritage boutique hotels’ methods of adapting accessibility in their hotel design. Research methodology employed is observation, which include site observation and photo documentation. Data from the observation were analyzed and discussed qualitatively. Findings indicate that all three case studies were designed with users’ accessibility in mind in spite of the challenge in carefully preserving the buildings’ heritage value.

Keywords: Accessibility adaptation; Heritage building; Hotel design; Boutique hotel

eISSN: 2398-4287 © 2020. The Authors. Published for AMER ABRA cE-Bs by e-International Publishing House, Ltd., UK. This is an open access article under the CC BYNC-ND license ( Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia.


Gallery Hotel (2020). 1825 Gallery Hotel History. Retrieved from

Abdul Kadir, S., Jamaludin, M. & Awang, A.R. (2019). Accessibility Adaptation in Heritage Boutique Hotels: A review on literature, Environment-Behaviour Proceedings Journal, 4(10), 103-108.

Arifin A.S., Ahmad A., & Jamal S.A. (2018). Factors of Guest Experiential Value of Boutique Hotels in the City of Kuala Lumpur, Journal of Tourism and Hospitality, 7(2), 342.

Bakri, A.F., Ibrahim, N., Sh Ahmad, S. & Qamaruz Zaman, N. (2015). Valuing Built Cultural Heritage in a Malaysian Urban Context, Procedia - Social and Behavioral Sciences, 170, 381-389.

Bragança, L., Fernandes, C., Botelho, H. & Batista, I. (2006). Accessibility adaptation of a building in a historical city centre, POLIS/BAS Conference, 16 & 17 November 2006, p.1-7.

Cameron, B., Darcy, S., & Foggin, E. (2003). Barrier-free tourism for people with disabilities in the Asian and Pacific region (ST/ESCAP/2316). New York, NY: United Nations.

Chang, T.C. and Teo, P. (2009). The Shophouse Hotel: Vernacular Heritage in a Creative City. Urban Studies, 46(20), 341-367.

Evcil, A.N. (2018). Barriers and preferences to leisure activities for wheelchair users in historic places, Tourism Geographies, 20(4), 698-715.

Hanafi, M.H., Abdul Razak, A., Abdul Rashid, Z.Z. & Umar, M.U. (2018). Essential Entities towards Developing an Adaptive Reuse Model for Organization Management in Conservation of Heritage Buildings in Malaysia, Environment-Behaviour Proceedings Journal, 3(7), 265-276.

Harun, S.N. (2011). Heritage Building Conservation in Malaysia: Experience and Challenges. Procedia Engineering, 20, 41 – 53.

Henderson, J.C. (2011). Hip Heritage: The boutique hotel business in Singapore. Tourism and Hospitality Research, 11(3), 217–223.

Henderson, J.C. (2013). Selling the Past: Heritage hotels. Research Note, 61(4), 451–454.

Hotel Puri Melaka (2020). About Hotel Puri. Retrieved from

Hussain, K.A.M. & Ujang, N. (2014). Visitors’ Identification of Landmarks in the Historic District of Banda Hilir, Melaka, Malaysia, Procedia - Social and Behavioral Sciences, 153, 689- 699.

ICOMOS New Zealand Charter (2010). ICOMOS New Zealand Charter for the Conservation of Places of Cultural Heritage Value. Retrieved from

Jamaludin, M. and Abdul Kadir, S. (2012). Accessibility in Buildings of Tourist Attraction: A case studies comparison. Procedia - Social and Behavioral Sciences, 35, 97-104.

Jason, G.J. and Gomathy, R. (2008). New Foreign Invasion of Melaka, News Straits Times, 15 July 2008.

Kose, S. (2015). Tourism for All: How can universal/inclusive design accommodate senior travelers? Journal of Universal Design in Built Environment, 1(1), 33 – 47.

Lee, W. & Chhabra, D. (2015). Heritage Hotels and Historic Lodging: perspectives on experiential marketing and sustainable culture. Journal of Heritage Tourism, 10(2), 103-110.

Liusman, E., Ho, D.C.W. & Ge, J.X. (2013). Indicators for heritage buildings sustainability. Proceedings for CESB13 - Central Europe towards Sustainable Building 2013, 689–692.

Mat Zin, N., Ismail, S. & Md. Azmi, F.A. (2018). Ascertaining the Economic Sustainability of Heritage Property Market based on Sales Transaction Analysis, Environment-Behaviour Proceedings Journal, 3(7), 247-254.

Mohd Azizi, N.Z., Abdul Razak, A., Mohd Din, M.A. & Mat Nasir, N. (2015). Recurring Issues in Historic Building Conservation. Procedia - Social and Behavioral Sciences, 222, 587 – 595.

Mundo-Hernández, J., Valerdi-Nochebuena, M.C. & Sosa-Oliver, J. (2015). Post-occupancy evaluation of a restored industrial building: A contemporary art and design gallery in Mexico. Frontiers of Architectural Research, 4, 330–340.

National Institute of Public Administration (2015). Eleventh Malaysia Plan. Retrieved from

Raja Othman, R.N. & Hamzah, A. (2013). Interdependency of Cultural Heritage Assets in the Old Quarter, Melaka Heritage City, Procedia - Social and Behavioral Sciences, 105, 577-588.

Said, S.Y., Aksah, H. & Ismail, E.D. (2013). Heritage Conservation and Regeneration of Historic Areas in Malaysia. Procedia - Social and Behavioral Sciences, 105, 418–428.

The Majestic Malacca (2020). Our Story. Retrieved from

Ujang, N., Moulay, A. & Zakaria, J. (2018). Visitors’ Attachment to Historic Tourism Places in Kuala Lumpur City Centre towards Sustainable Urban Regeneration. 4th AQoL2018Istanbul, Turkey, 03-06 Nov 2018 / E-BPJ, 3(9), 165-172.

Umar, S.B. & Said, I. (2018). A Review of Decision-making Models in Developed Countries towards Enhancing the Quality of Built Heritage Assets in Developing Countries. 6th AicQoL2018PerhentianIsland, 03-04 March 2018/ E-BPJ, 3(7), 237-246.

Zahari, N.F., Harun, S.F., Ahmad, N.A., Zawawi, Z.A. and Salim, N.A.A. (2016). Comparative Analysis of Disabled Accessibility Needs of Heritage Building in Perak. MATEC Web Conf. The 4th International Building Control Conference 2016 (IBCC 2016), 66, 1-5.




How to Cite

Abdul Kadir, S., Jamaludin, M., & Awang, A. R. (2020). Accessibility Adaptation in the Design of Heritage Boutique Hotels: Malacca case studies. Environment-Behaviour Proceedings Journal, 5(13), 205–211.



Inclusive / Less Abled Environment

Most read articles by the same author(s)