Evaluating the Effectiveness of Telegram Chatbots for Vocabulary Learning in ESL and EFL Contexts
DOI:
https://doi.org/10.21834/e-bpj.v10i32.6734Keywords:
Chatbot, Vocabulary learning, ESL, EFLAbstract
Chatbots are a popular tool for language learning these days. This study evaluates LexiBot, a Telegram-based chatbot, for usability, engagement, and effectiveness on ESL and EFL learners. LexiBot was studied for vocabulary learning, specifically contextual clues at UiTM (Malaysia) and UD (Indonesia). According to a cross-sectional survey and interviews, ESL students used LexiBot autonomously. EFL students used it for scheduled tasks. Although usability was outstanding, low interest and repetitive exercise were criticized. The study underlines the need for adaptive chatbot features to increase long-term engagement and effectiveness. More research is needed on the customization of AI-powered language learning tools
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Copyright (c) 2025 Dianna Suzieanna Mohamad Shah, Mohamad Safwat Ashahri Mohd Salim, Airil Haimi Mohd Adnan, Vivine Nurcahyawati, Mohd Nur Fitri Mohd Salim, Salwa Othman
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