Mentoring for Digital Competency Development: A comprehensive review on key issues, gaps and opportunities

Siti Hajar Mohd Hussain; Rahayu Tasnim; Anis-Farahwahida

doi:10.21834/e-bpj.v10iSI28.6972

Authors

Siti Hajar Mohd Hussain Faculty of Business and Management, Universiti Teknologi MARA, Kedah Branch, Malaysia; Malaysia-Japan International Institute of Technology, Universiti Teknologi Malaysia, Kuala Lumpur, Malaysia,
Rahayu Tasnim Malaysia-Japan International Institute of Technology, Universiti Teknologi Malaysia, Kuala Lumpur, Malaysia
Anis-Farahwahida Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA, Kedah Branch, Malaysia

DOI:

https://doi.org/10.21834/e-bpj.v10iSI28.6972

Keywords:

Mentoring, Digital Competency, Key Issues, Opportunities

Abstract

This review evaluates mentoring’s role in developing digital competencies, synthesizing insights from recent studies. The methodology includes searching literature using online databases such as Web of Sciences, Scopus and Google Scholar. Key issues include limited psychological support, technology barriers, inconsistent mentoring quality, and a lack of structured programs. The gaps unveil the need for more studies on different populations, the cultural aspects of digital mentoring, and the underrepresentation of women and minorities. Future research should focus on developing mentoring models embedding both digital skills and cultural elements, longitudinal studies, and the relationship between digital literacy and mentoring effectiveness.

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