Hamid, Rasidah, Faculty of Hotel and Tourism Management, Universiti Teknologi MARA, Puncak Alam, Malaysia, Malaysia

• Environment-Behaviour Proceedings Journal Vol. 7 No. 21 (2022): Sep. AicE-Bs2022KotaKinabalu, Malaysia 07-08 Sep 2022 - blank
  Investigating the Effect of Satisfaction toward Self-Service Technology (SST) and Behavioral Intention Relationship: Its role in the green hotel industry
  Abstract  pdf
• Environment-Behaviour Proceedings Journal Vol. 7 No. 21 (2022): Sep. AicE-Bs2022KotaKinabalu, Malaysia 07-08 Sep 2022 - blank
  Exploring the influence of e-Service Quality toward Customer Engagement Behavior via PLS-SEM: Findings from a hotel's customer perspective
  Abstract  pdf