A Systematic Review of Employee Turnover Antecedents in the Construction Industry

Authors

  • Siti Hawa Mohd Kasmuri Faculty of Architecture, Planning and Surveying, Universiti Teknologi MARA, 40450 Shah Alam, Malaysia
  • Zulhabri Ismail Faculty of Architecture, Planning and Surveying, Universiti Teknologi MARA, 40450 Shah Alam, Malaysia
  • Rumaizah Mohd Nordin Faculty of Architecture, Planning and Surveying, Universiti Teknologi MARA, 40450 Shah Alam, Malaysia
  • Norfashiha Hashim Faculty of Architecture, Planning and Surveying, Universiti Teknologi MARA, 40450 Shah Alam, Malaysia

DOI:

https://doi.org/10.21834/e-bpj.v5i13.2100

Keywords:

Construction industry, Employment, Employee Turnover, Systematic Review, PRISMA

Abstract

High turnover is regarded as a failure to fulfil work-life balance, among the approaches to improve employees life quality. This paper conducted a systematic literature review, offers an overview of the present state of research concerning the turnover antecedents in the construction industry. Through the Preferred Reporting Items for Systematic Reviews and Meta-analyses (PRISMA), this paper concluded that work-life quality is due to organisation, individual and external antecedent. The recommendations, including the development of life quality strategy and to conduct more employee turnover. This paper assists in improving employees life quality through the identification of adverse outcome of turnover.

Keywords: Construction industry; Employee Turnover; PRISMA

eISSN: 2398-4287 © 2020. The Authors. Published for AMER ABRA cE-Bs by e-International Publishing House, Ltd., UK. This is an open access article under the CC BYNC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia.
DOI: https://doi.org/10.21834/e-bpj.v5i13.2100

References

Adriaenssens, J., De Gucht, V., & Maes, S. (2015). Determinants and prevalence of burnout in emergency nurses: A systematic review of 25 years of research. International Journal of Nursing Studies. https://doi.org/10.1016/j.ijnurstu.2014.11.004

Anandh, K. S., Prasanna, K., & Joseph, H. (2018). A review on employee retention in indian construction industry (. Human Resource Management, 10(8), 1089–1094. https://doi.org/10.1002/hrm.20131

Ananthram, S., Teo, S. T. T., Connell, J., & Bish, A. (2017). Control and involvement HR practices in Indian call centres: still searching for answers. Asia Pacific Journal of Human Resources, 56(2), 196–215. https://doi.org/10.1111/1744-7941.12153

Anne, M., A., I. R. R., & Bryan, F. (2018). Exploratory Study of Recruitment and Retention of Women in the Construction Industry. Journal of Professional Issues in Engineering Education and Practice, 144(2), 4018001. https://doi.org/10.1061/(ASCE)EI.1943-5541.0000359

Bronson, D. E., & Davis, T. S. (2012). Finding and Evaluating Evidence. Systematic Reviews and Evidence-Based Practice. (T. Tripodi, Ed.). New York: Oxford University Press.

Childs, B. R., Weidman, J. E., Pe, C. B. F., & Christofferson, J. P. (2017). Use of Personality Profile Assessments in the U . S . Commercial Construction Industry. International Journal of Construction Education and Research, 00(00), 1–17. https://doi.org/10.1080/15578771.2016.1246493

Daouk-Öyry, L., Anouze, A. L., Otaki, F., Dumit, N. Y., & Osman, I. (2014). The JOINT model of nurse absenteeism and turnover: A systematic review. International Journal of Nursing Studies. https://doi.org/10.1016/j.ijnurstu.2013.06.018

Dierendonck, D. Van, Lankester, A., Zmyslona, M., & Rothweiler, H. (2016). Linking HRM Practices and Institutional Setting to Collective Turnover : An Empirical Exploration. Adm. Sci., 6(18). https://doi.org/10.3390/admsci6040018

Du, J. J., Zhou, J. I. E., Liu, C., & Picken, D. (2006). Exploring Turnover Intention Of Construction Managers In China. Journal of Construction Research, 7(2006), 191–205.

Dubale, B. W., Friedman, L. E., Chemali, Z., Denninger, J. W., Mehta, D. H., Alem, A., … Gelaye, B. (2019). Systematic review of burnout among healthcare providers in sub-Saharan Africa. BMC Public Health, 19(1). https://doi.org/10.1186/s12889-019-7566-7

Dusek, G. A., Clarke, R., Yurova, Y., & Ruppel, C. P. (2016). Employee turnover in international brand hotels in Russia: A comparison of nationals and foreign nationals. Journal of East-West Business, 22(1), 51–75. https://doi.org/10.1080/10669868.2015.1126878

Dwesini, N. F. (2019). Causes and prevention of high employee turnover within the hospitality industry: A literature review. African Journal of Hospitality, Tourism and Leisure.

Fahim, M. G. A. (2018). Strategic human resource management and public employee retention. Review of Economics and Political Science, 3(2), 20–39. https://doi.org/10.1108/REPS-07-2018-002

Firth, L., Mellor, D. J., Moore, K. A., & Loquet, C. (2004). How can managers reduce employee intention to quit? Journal of Managerial Psychology, 19(2), 170–187. https://doi.org/10.1108/02683940410526127

Frufrek, G. L., & Pansanato, L. T. E. (2015). Employee turnover: An analysis of Brazilian software development professionals. 8th IADIS International Conference on Information Systems, IS 2015, (January 2015), 145–152. Retrieved from https://www.scopus.com/inward/record.uri?eid=2-s2.0-84944089117&partnerID=40&md5=2c680b47ada853935daf620d9e2a3552

Ghapanchi, A. H., & Aurum, A. (2011). Antecedents to IT personnel’s intentions to leave: A systematic literature review. Journal of Systems and Software. https://doi.org/10.1016/j.jss.2010.09.022

Halter, M., Boiko, O., Pelone, F., Beighton, C., Harris, R., Gale, J., … Drennan, V. (2017). The determinants and consequences of adult nursing staff turnover: A systematic review of systematic reviews. BMC Health Services Research, 17(1), 1–21. https://doi.org/10.1186/s12913-017-2707-0

Hee, C. H. S., & Ling, F. Y. Y. (2011). Strategies for reducing employee turnover and increasing retention rates of quantity surveyors. Construction Management and Economics, 29(10), 1059–1072. https://doi.org/10.1080/01446193.2011.637569

Huang, Y., Lee, J., Mcfadden, A. C., Murphy, L. A., Robertson, M. M., Cheung, J. H., & Zohar, D. (2015). Beyond safety outcomes : An investigation of the impact of safety climate on job satisfaction , employee engagement and turnover using social exchange theory as the theoretical framework. Applied Ergonomics, 1–10. https://doi.org/10.1016/j.apergo.2015.10.007

Ipsos Loyalty. (2016). Final Report Public Perception. Retrieved from https:// www.google.com/url?sa=t&rct=j&q=&esrc=s& source=web&cd =1&ved=0ahUKEwi Y0d6RwPvVAhVBqY8KHR8WAEAQ FggnMAA&url=http%3A%2F%2Fwww.cidb.gov.my%2Fimages%2Fcontent%2Fpdf%2Fstatistik%2FPUBLICPERCEPTIO N-2015.pdf&usg=AFQjCNFuUBnFQD3YLs3VWVeOedboFaTP8g

Ipsos Loyalty. (2017). Public Perception of CIDB : From the general public perspective.

Irshad, M. (2000). Factors Affecting Employee Retention : Evidence From Literature Review. Abasyn Journal of Social Sciences, 4(1), 84–102.

Jebensa, E., Medbøa, J. I., Knutsenb, O., Mamenc, A., & Veiersted, K. B. (2014). Association between perceived present working conditions and demands versus attitude to early retirement among construction workers. Work, 48(2), 217–228. https://doi.org/10.3233/WOR-141863

Jones, S. M., Ross, A., & Sertyesilisik, B. (2010). Testing the unfolding model of voluntary turnover on construction professionals. Construction Management and Economics, 28(3), 271–285. https://doi.org/10.1080/01446191003587737

Keen, J. (2011). The Retention of Women in the Architectural Engineering Workforce. ASCE.

Kim, J., & Philips, P. (2012). Determinants of Quits and Dismissals on a Long-Lasting Unionized Industrial Construction Project, 138(May), 661–669. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000451.

Kinman, G. (2016). Effort–reward imbalance and overcommitment in UK academics: implications for mental health, satisfaction and retention. Journal of Higher Education Policy and Management, 38(5), 504–518. https://doi.org/10.1080/1360080X.2016.1181884

Koundinya, A. (2019). Organisational Commitment & Turnover Intention among Employees of Construction Industry. International Journal of Mechanical Engineering and Technology (IJMET).

Kshirsagar, V. S. (2016). A Study of HRM Practices among Small and Medium Manufacturing Sector Units: A Comparative Study. SIES Journal of Management, 12(1), 51–57. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=117314084&site=ehost-live

Kusui, Y., Yamazaki, T., Yamada, T., Hamada, M., Ueshima, K., Tajima, K., & Sokejima, S. (2017). Worker resignation due to patient nuisance in hospitals: Determinants and prevention. Archives of Environmental and Occupational Health, 72(1), 10–19. https://doi.org/10.1080/19338244.2016.1140628

Lee, J., & Kang, J. (2018). A Study on Job Satisfaction Factors in Retention and Turnover Groups using Dominance Analysis and LDA Topic Modeling with Employee Reviews on Glassdoor.com. In ICIS 2017: Transforming Society with Digital Innovation.

Leung, M., Chan, Y., & Olomolaiye, P. (2008). Impact of Stress on the Performance of Construction Project Managers, (August), 644–653.

Liberati, A., Altman, D. G., Tetzlaff, J., Mulrow, C., Gøtzsche, P. C., Ioannidis, J. P. A., … Moher, D. (2012). The Prisma Statement For Reporting Systematic Reviews And Meta-Analyses Of Studies That Evaluate Healthcare Interventions: Explanation And Elaboration. Rev Esp Nutr Comunitaria, 18(1), 57–58. https://doi.org/10.1136/bmj.b2700

Lim, L. J. W., & Ling, F. Y. Y. (2012). Human resource practices of contractors that lead to job satisfaction of professional staff. Engineering, Construction and Architectural Management, 19(1), 101–118. https://doi.org/10.1108/09699981211192599

Lingard, H., Ph, D., Brown, K., Ph, D., Bradley, L., Ph, D., … Ph, D. (2007). Improving Employees ’ Work-Life Balance in the Construction Industry : Project Alliance Case Study, (October), 807–816.

Loganathan, S., & Kalidindi, S. N. (2016). Absenteeism and Turnover of Migrant Construction Workers in Indian Projects—A Survey-Based Study. Construction Research Congress 2016, 1793–1802.

Madihie, A., & Siman, R. A. (2016). Issues Occurrence of Career Success Among Female Engineers. Journal of Cognitive Sciences and Human Development, 2(1), 24–36.

Malek, K., Kline, S. F., & DiPietro, R. (2018). The impact of manager training on employee turnover intentions. Journal of Hospitality and Tourism Insights, 1(3), 203–219. https://doi.org/10.1108/JHTI-02-2018-0010

Malone, E. K., & Issa, R. R. A. (2012). Work-Life Balance and Organizational Commitment of Women in the U . S . Construction Industry. Journal of Professional Issues in Engineering Education & Practice, 139(2), 87–98. https://doi.org/10.1061/(ASCE)EI.1943-5541.0000140.

Mauno, S., De Cuyper, N., Kinnunen, U., Ruokolainen, M., Rantanen, J., & Mäkikangas, A. (2015). The prospective effects of work–family conflict and enrichment on job exhaustion and turnover intentions: comparing long-term temporary vs. permanent workers across three waves. Work and Stress, 29(1), 75–94. https://doi.org/10.1080/02678373.2014.1003997

Meliá, J. L., & Becerril, M. (2007). Psychosocial sources of stress and burnout in the construction sector : A structural equation model, 19, 679–686.

Memon, M. A., Sallaeh, R., Baharom, M. N. R., Nordin, S. M., & Ting, H. (2017). The relationship between training satisfaction, organisational citizenship behaviour, and turnover intention: A PLS-SEM approach. Journal of Organizational Effectiveness: People and Performance, 4(3), 267–290. https://doi.org/10.1108/JOEPP-03-2017-0025

Mitonga-Monga, J., & Hoole, C. (2018). Perceived corporate ethical values and organisational justice in relation to employee commitment at a manufacturing company. Journal of Psychology in Africa, 28(4), 298–302. https://doi.org/10.1080/14330237.2018.1505242

Moher, D., Liberati, A., Tetzlaff, J., & Altman, D. G. (2009). Preferred reporting items for systematic reviews and meta-analyses: The PRISMA statement. Journal of Chinese Integrative Medicine, 6(7), 1–7. https://doi.org/10.3736/jcim20090918

Morello, A., Issa, R. R. A., & Franz, B. (2018a). Exploratory Study of Recruitment and Retention of Women in the Construction Industry. Journal of Professional Issues in Engineering Education and Practice, 144(2), 04018001. https://doi.org/10.1061/(asce)ei.1943-5541.0000359

Morello, A., Issa, R. R. A., & Franz, B. (2018b). Exploratory Study of Recruitment and Retention of Women in the Construction Industry, 144(2), 1–10. https://doi.org/10.1061/(ASCE)EI.1943-5541.0000359.

Nejati, A., Rodiek, S., & Shepley, M. (2016). The implications of high-quality staff break areas for nurses’ health, performance, job satisfaction and retention. African Journal of Science, Technology, Innovation and Development, 24, 512–523. https://doi.org/10.1080/20421338.2017.1412610

Nkomo, M. W., Thwala, W. D., & Aigbavboa, C. O. (2017). Human Resource Management and Effects of Mentoring on Retention of Employees in the Construction Sector: A Literature Review. AHFE 2017 International Conference on Human Factors in Training, Education, and Learning Sciences, 596(July), 452–461. https://doi.org/10.1007/978-3-319-60018-5

Ofori, G. (2015). Nature of the Construction Industry , Its Needs and Its Development : A Review of Four Decades of Research, 20(2), 115–135.

Oswald, D., Sherratt, F., & Smith, S. (2015). DOING THE ’ FUNKY CHICKEN ’ TO COMMUNICATE ON MULTINATIONAL DOING THE ’ FUNKY CHICKEN ’ TO COMMUNICATE ON MULTINATIONAL PROJECTS The expansion of the European Union has led to an influx of foreign workers into the, (September).

Pablo, D., Donate, M. J., & Pen, I. (2016). HRM practices for human and social capital development : effects on innovation capabilities. The International Journal of Human Resource Management, 2016, 27(9), 928–953. https://doi.org/http://dx.doi.org/10.1080/09585192.2015.1047393 HRM

Park, H. Y., Christie, R. L., & Sype, G. E. (2014). Organizational Commitment and Turnover Intention in Union and Non- Union Firms. SAGE Open, January-Ma, 1–11. https://doi.org/10.1177/2158244013518928

Potgieter, I. L., & Mawande, L. (2018). Self-esteem, employability attributes, and retention factors of employees within the financial sector. Journal of Psychology in Africa, 27(5), 393–399. https://doi.org/10.1080/14330237.2017.1347771

Ramalho Luz, C. M. D., Luiz de Paula, S., & de Oliveira, L. M. B. (2018). Organizational commitment, job satisfaction and their possible influences on intent to turnover. Revista de Gestão, 25(1), 84–101. https://doi.org/10.1108/REGE-12-2017-008

Renaud, S., Morin, L., Saulquin, J. Y., & Abraham, J. (2015). What are the best hrm practices for retaining experts?: A longitudinal study in the canadian information technology sector. International Journal of Manpower, 36(3), 416–432. https://doi.org/10.1108/IJM-03-2014-0078

Rivas, R. A., Borcherding, J. D., Ph, D., Asce, M., González, V., Ph, D., … Asce, A. M. (2011). Analysis of Factors Influencing Productivity Using Craftsmen Questionnaires : Case Study in a Chilean Construction Company, 137(April), 312–320. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000274.

Rojas, E. M. (2013). Identifying , Recruiting , and Retaining Quality Field Supervisors and Project Managers in the Electrical Construction Industry, 29(October), 424–434. https://doi.org/10.1061/(ASCE)ME.1943-5479.0000172.

Sang, K. J. C., Ison, S. G., & Dainty, A. R. J. (2009). The job satisfaction of UK architects and relationships with work-life balance and turnover intentions. Engineering, Construction and Architectural Management, 16(3), 288–300. https://doi.org/10.1108/09699980910951681

Santhanam, N., T.J., K., Dyaram, L., & Ziegler, H. (2017). Impact of human resource management practices on employee turnover intentions: Moderating role of psychological contract breach. Journal of Indian Business Research, 9(3), 212–228. https://doi.org/10.1108/JIBR-10-2016-0116

Shaffril, H. A. M., Krauss, S. E., & Samsuddin, S. F. (2018). A systematic review on Asian’s farmers’ adaptation practices towards climate change. Science of the Total Environment, 644, 683–695. https://doi.org/10.1016/j.scitotenv.2018.06.349

Shikweni, S., Schurink, W., Wyk, R. Van, Africa, S., Wyk, R. Van, Schurink, W., & Wyk, V. (2016). Talent management in the South African construction industry, 1–12.

Stamolampros, P., Korfiatis, N., Chalvatzis, K., & Buhalis, D. (2019). Job satisfaction and employee turnover determinants in high contact services: Insights from Employees’Online reviews. Tourism Management. https://doi.org/10.1016/j.tourman.2019.04.030

Worrall, L., Harris, K., Stewart, R., Thomas, A., & McDermott, P. (2010). Barriers to women in the UK construction industry. Engineering, Construction and Architectural Management, 17(3), 268–281. https://doi.org/10.1108/09699981011038060

Yaghi, A. (2016). Is it the human resource policy to blame ? Examining intention to quit among women. Gender in Management: An International Journal, 31(7), 479–495. https://doi.org/10.1108/GM-11-2015-0094

Yip, B., & Rowlinson, S. (2009). Job Burnout among Construction Engineers Working within Consulting and Contracting Organizations. Journal of Management in Engineering, 25(3), 122–130. https://doi.org/10.1061/(ASCE)0742-597X(2009)25:3(122)

yui woon wong, yui tim wong. (2017). Journal of Chinese Human Resources Management Article information : Journal of Chinese Human Resource Management, 8(1), 2–21. https://doi.org/10.1108/JCHRM-07-2016-0012

Zhang, J.-C., Ling, W.-Q., Zhang, Z.-Y., & Xie, J. (2015). ORGANIZATIONAL COMMITMENT , WORK ENGAGEMENT , PERSON – SUPERVISOR FIT , AND TURNOVER INTENTION : Social BEhaviour and Personality, 43(10), 1657–1666.

Zhang, X., Ma, L., Xu, B., & Xu, F. (2018). How social media usage affects employees’ job satisfaction and turnover intention: An empirical study in China. Information and Management, 56(November 2017). https://doi.org/10.1016/j.im.2018.12.004

Zhang, Y. (2016). A Review of Employee Turnover Influence Factor and Countermeasure. Journal of Human Resource and Sustainability Studies. https://doi.org/10.4236/jhrss.2016.42010

Zhu, W., Zeng, R., Li, X., Zhu, Y., & Zhang, Z. (2017). Managerial Drivers of Chinese Labour Loyalty in Intrnational Projects. Journal of Civil Engineering and Management, 23(8), 1109–1122. https://doi.org/10.3846/13923730.2017.1381644

Published

2020-03-23

How to Cite

Mohd Kasmuri, S. H., Ismail, Z., Mohd Nordin, R., & Hashim, N. (2020). A Systematic Review of Employee Turnover Antecedents in the Construction Industry. Environment-Behaviour Proceedings Journal, 5(13), 65-73. https://doi.org/10.21834/e-bpj.v5i13.2100