Adaptation Criteria towards Quality Culture for the Malaysian Contractors


  • Jacqueline Wena
  • Faridah Ismail
  • Norfashiha Hashim
  • Norsyakilah Romeli



The construction sector has lagged behind regarding quality development. Though quality issues have become the major concern in the construction industry, there is an absence of the theory that propagates construction quality among contractors which lead to quality performance. This paper discusses the adaptation criteria for the Malaysian contractors that could be adapt for the management as well as the staff. Extensive literature reviews were done to identify adaptation criteria within the Malaysian context. Therefore, this paper encourages the contractors to implement these criteria in the workplace in order to improve the quality of life of contractors that will lead to project success.

Keywords: Quality Culture, Adaptation Criteria, Malaysian Contractors

ISSN: 2398-4287© 2017. The Authors. Published for AMER ABRA by e-International Publishing House, Ltd., UK. This is an open access article under the CC BYNC-ND license ( Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia.


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How to Cite

Wena, J., Ismail, F., Hashim, N., & Romeli, N. (2017). Adaptation Criteria towards Quality Culture for the Malaysian Contractors. Environment-Behaviour Proceedings Journal, 2(5), 79-83.