Assertiveness Behavior and Organizational Climate Among Workers in a Multinational Company in Malaysia
DOI:
https://doi.org/10.21834/ebpj.v8i23.4473Keywords:
Assertiveness, Organizational Climate, Multinational CompanyAbstract
This study empirically analyses the relationship between the dimensions of assertiveness behavior with organizational Climate among workers in a multinational company in Malaysia. Hence, this study was conducted to determine the potential effects of assertiveness behavior on organizational Climate. A total of 57 respondents were chosen to participate in this study based on the quantitative approach. Two methods were used as part of the measurements, including The Rathus Assertiveness Schedule, which measures the assertiveness dimensions mentioned in this study. The questionnaire will then be used to measure the organizational Climate. Interestingly, the organizational climate level shared different results.
References
Abbas, A., Ekowati, D., Suhariadi, F., & Fenitra, R. M. (2023). Health implications, leaders societies, and climate change: A global review. Ecological footprints of climate change: Adaptive approaches and sustainability, 653-675. DOI: https://doi.org/10.1007/978-3-031-15501-7_26
Agjebule, A., Rapo, J. & Saarikoski, L. (2021). Vertical and Horizontal Trust and Team Learning; The Role of Organizational Climate. International Journal of Managing Projects in Business. Vol. 14(7), 1425-1443. DOI: https://doi.org/10.1108/IJMPB-05-2020-0155
Alberti, R. E., & Emmons, M. L. (2001). Your Perfect Right: Assertiveness And Equally In Your Life And Relationships (8th Ed.) Atascadero, Ca: Impact Publishers.
Andrew J. DuBrin (1997). Fundamentals of Organization Behaviour.
Antonia Pages Jiménez, M Esther García-Buades & Inmaculada Riquelme (2021). Development Of Emotional Intelligence And Assertiveness In Physiotherapy Students And Effects Of Clinical Placements, Physiotherapy Theory And Practice, 39:1, 72-79 DOI: https://doi.org/10.1080/09593985.2021.2005200
B.Elango and Srinivas (Sri) Talluri (2022). A Study of the Impact of Cultural Dimensions on the Operational Orientation of Manufacturing Firms. International Journal of Production Economics. DOI: https://doi.org/10.1016/j.ijpe.2022.108662
Benjamin, S (1994). Creating the Climate and Culture. Journal of Organizational Dynamics. 17-29 DOI: https://doi.org/10.1016/0090-2616(94)90085-X
Caputo, Janette S. (1984). “ The Assertive Librarian." Canada: The Oryx Press
Ependi, N.H., Purnomo, D., Siswandi (2020). The Influence Of Organizational Climate And Organizational Commitment To Turnover Intension Of Employees Of Pt Salah Satu Branch Of Bank Bumn. International Journal of Economics, Business and Accounting Research. DOI: https://doi.org/10.29040/ijebar.v4i01.980
Fainshmidt, S. & Frazier, M.L. (2017). "What facilitates dynamic capabilities? The Role of Organizational Climate For Trust", Long Range Planning, Vol. 50 No. 5, pp. 550–566, DOI: https://doi.org/10.1016/j.lrp.2016.05.005
Ibrahim, S. (2023). Life Stressors and Their Relationship to Assertiveness for University Students. Egyptian Journal of Social Work. 15(1). 159-174. DOI: https://doi.org/10.21608/ejsw.2023.175375.1168
Jacob A. Waddingham, Alexander B. Hamrick, Miles A. Zachary (2023). Addressing the Entrepreneur in the Room : Entrepreneurial Exit and Impression Management Tactics in the Employment Interview Context. Journal of Business Venturing Insights. 19. DOI: https://doi.org/10.1016/j.jbvi.2022.e00370
Keen, C. C., Liang, C. H., & Sham, R. (2022). The effectiveness of parcel locker that affects the delivery options among online shoppers in Kuala Lumpur, Malaysia. International Journal of Logistics Systems and Management, 41(4), 485-502. DOI: https://doi.org/10.1504/IJLSM.2022.123452
Lim, W., Sham, R., Loi, A. M. W., Shion, E., & Wong, B. Y. B. (2022). M-commerce adoption among youths in Malaysia: Dataset article. Data in brief, p. 42, 108238. DOI: https://doi.org/10.1016/j.dib.2022.108238
Mat Yusoff, N., et al. (2021). Employers' Perceptions in Hiring Decisions Pertaining to People with Disability Journal of ASIAN Behavioural Studies. pp.15-26 DOI: https://doi.org/10.21834/jabs.v6i19.388
Mehralian, G., Peikanpour, M., Rangchian, M. & Aghakhani, H. (2020). "Managerial Skills And Performance in Small Businesses: The Mediating Role Of Organizational Climate," Journal Of Asia Business Studies, Vol. 14 No. 3, pp. 361–377. DOI: https://doi.org/10.1108/JABS-02-2019-0041
Mishra, B. and Tikoria, J. (2021). "Impact of ethical leadership on organizational climate and its subsequent influence on job commitment: a study in hospital context," DOI: https://doi.org/10.1108/JMD-08-2020-0245
Journal of Management Development, Vol. 40 No. 5, pp. 438-452.
Mohd Remie Mohd Johan, Md. Azalanshah Md. Syed, Hamedi Mohd Adnan (2022). Building Brand Identity Through Social Media Platform during Covid-19 Pandemic. Jurnal Intelek. 17(1), 151-163 DOI: https://doi.org/10.24191/ji.v17i1.15919
Napoles, M. A. R., Merca, A., Dapanas, K. M., & Leuterio, J. V. (2023). Gender Equality in an Organizational Culture of Iligan City and Lanao del Norte Industries. Puissant, 4, 697-715.
Patterson, M., Warr, P., & West, M. (2004). Organizational Climate and company productivity: The role of employee affect and employee level. Journal of Occupational and Organizational Psychology, 77(2), 193–216. DOI: https://doi.org/10.1348/096317904774202144
Pfrombeck, J., Levin, C., Rucker, D. D., & Galinsky, A. D. (2023). The hierarchy of voice framework: The dynamic relationship between employee voice and social hierarchy. Research in Organizational Behavior, 100179. DOI: https://doi.org/10.1016/j.riob.2022.100179
Phau, I., & Sari, R. P. (2004). Engaging in complaint behavior. Marketing Intelligence & Planning, 22(4), 407-426 DOI: https://doi.org/10.1108/02634500410542770
Rathus, S. A. (1973). A 30-Item Schedule For Assessing Assertive Behavior. Behavior Therapy, pp. 4, 398–406. DOI: https://doi.org/10.1016/S0005-7894(73)80120-0
Rathus, S. A. Nevid, Jeffrey S. (1986). Adjustment And Growth-The Challenges Of Life. Canada: Cbs College Publishing.
Saad, A., Ishak, S., Abu Bakar, S.M.S., Sandhu, S.K., Mahmood, N.A. (2022). Mediating Role of Work Engagement Between Positive Emotions and Individual Work
Performance in Banking Industry, Peninsular Malaysia. Malaysian Journal of Consumer and Family Economics, 2022, 29, pp. 251–277
Salkind, N. J. (2009). Exploring Research. New Jersey: Pearson Prentice Hall.
Scandura, T. A., & Williams, E. A. (2000). Research Methodology In Management: Current Practices, Trends, And Implications For Future Research. Academy of Management Journal, 43(6), 1248–1264. DOI: https://doi.org/10.2307/1556348
Schein, E. H. (1992). Organizational Culture and Leadership. 2nd ed. San Francisco: Jossey-Bass.
Searle, J. R. (1979). Indirect speech acts. Expression and Meaning: Studies in the Theory of Speech Arts, 30-57. DOI: https://doi.org/10.1017/CBO9780511609213.004
Seyyed Mohsen Azizi, Elahe Heidarzadi, Ali Soroush, Maryam Janatolmakan, Alireza Khatony (2020). Investigation The Correlation Between Psychological Empowerment And Assertiveness In Nursing And Midwifery Students In Iran. Nurse Education in Practice. 42 DOI: https://doi.org/10.1016/j.nepr.2019.102667
Smith, M. E. (2003). Changing an organisation’s culture: Correlates of success and failure. Leadership & Organization Development Journal, 24(5), 249–261. DOI: https://doi.org/10.1108/01437730310485752
Stubbs, David R., (1985). How To Use Assertiveness At Work. Use: Gower Publishing.
Taylor, J. & Bowers (1972). Survey Of Organizations: A Machine-Scored Standardized Questionnaire Instrument. U. Michigan.1: pp. 495-514
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Thahira Bibi TKM Thangal, Rohana Sham, Maricel Co
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.