Effects of Age and Mobile Technology Usage on Employee Engagement

Nurul Salizawatee Mahpar; Nor Lelawati Jamaludin; Norina Ahmad Jamil; Nur Izzatul Iffah Shuib

doi:10.21834/e-bpj.v9iSI17.5454

Authors

Nurul Salizawatee Mahpar Department of International Business and Management Studies, UiTM Puncak Alam, Malaysia
Nor Lelawati Jamaludin Department of International Business and Management Studies, UiTM Puncak Alam, Malaysia
Norina Ahmad Jamil Department of Technology and Supply Chain Management Studies, UiTM Puncak Alam, Malaysia
Nur Izzatul Iffah Shuib Department of Technology and Supply Chain Management Studies, UiTM Puncak Alam, Malaysia

DOI:

https://doi.org/10.21834/e-bpj.v9iSI17.5454

Keywords:

Mobile Technology, Security, Age, Employee Engagement

Abstract

This study begins with realizing the essential contributions of mobile technology usage factors which are function, accessibility, cost, and security on employees' engagement in Malaysia's healthcare industry's workplace. The independent variables of mobile technology usage factors include function, accessibility, cost and security, while employee engagement is the independent variable. The sampling frame concentrates on the employees in KPJ Tawakkal Kuala Lumpur. Findings suggest that function, accessibility, and security influenced KPJ Tawakkal Kuala Lumpur's employee engagement. The moderating variable, age, was found to be insignificant in influencing the relationship between mobile technology usage factors (function, accessibility, cost, security) and employees' engagement.

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