Factors Contributing to Burnout among Nurses in Malaysia Public Hospital

Norhaini Majid; Mohamad Akmal Mohd Roslan; Suryanto Suryanto

doi:10.21834/e-bpj.v9i28.5856

Authors

Norhaini Majid Centre for Nursing Studies, Faculty of Health Sciences, Universiti Teknologi MARA Malaysia
Mohamad Akmal Mohd Roslan Hospital Sultan Ismail, Johor Bahru, Malaysia
Suryanto Suryanto Department of Nursing, Faculty of Health Sciences, Universitas Brawijaya, Indonesia

DOI:

https://doi.org/10.21834/e-bpj.v9i28.5856

Keywords:

Nurse, Burnout, Factors

Abstract

The study examined the issue of nurses burden in a public hospital setting, to determine the relationship between demographic factors and burnout. The objective was to provide insights into the triggers of burnout, aiding nurses in mitigating mental health challenges. Using a quantitative approach, data from 282 nurses was collected through a structured questionnaire using a convenience sampling technique. Results showed a connection between demographic factors and burnout, with the duration of working experience and department significantly influencing the likelihood of burnout. The study revealed the importance of a supportive work environment for nurses, promoting well-being and enhancing patient care.

References

Abdullah, A., Aziz, F. A., & Tan, S. C. (2019). Understanding the influence of cultural values on nurse burnout in Malaysia: A qualitative study. International Journal of Nursing Practice, 25(1), e12718.

Cheah, J. H., Tan, W. H., & Razak, I. A. (2020). Burnout, job satisfaction, and intention to leave among healthcare workers: A comparison between healthcare workers in Malaysia and United States. International Journal of Health Sciences, 4(2), 78-91.

Cheah, J. H., Tan, W. H., & Razak, I. A. (2018). Work stress and burnout among nurses in Malaysian public hospitals: The role of work-family conflict. Malaysian Journal of Nursing, 12(2), 45-57.

Diehl, E., Rieger, S., Letzel, S., Schablon, A., Nienhaus, A., & Escobar Pinzon, L. C. (2021). The relationship between workload and burnout among nurses: The buffering role of personal, social and organisational resources. PLOS ONE, 16(1), e0245798. https://doi.org/10.1371/journal.pone.0245798 DOI: https://doi.org/10.1371/journal.pone.0245798

Hartini, S., Cindy, C., Bardo, R., Setiawan, A., & Lawrance, C. (2022). What Happened on the Workload Cause Burnout of Nurses in Royal Prima Hospital Medan.

Humanities and Social Sciences, 5(1), 2774–2784. https://www.bircu-journal.com/index.php/birci/article/view/3892

Idowu, O. A., Oyekunle, A. A., Fajemilehin, B. R., & Idowu-Olutola, O. M. (2022). Applying the Betty Neuman Model to Explain the Relationship between Workload as Stressors and Shift Work Disorder among Nurses; a Conceptual Model. South Asian Research Journal of Nursing and Healthcare, 4(3), 41–44. https://doi.org/10.36346/sarjnhc.2022.v04i03.003 DOI: https://doi.org/10.36346/sarjnhc.2022.v04i03.003

Ivziku, D., Ferramosca, P., Filomeno, L., Gualandi, R., De Maria, M., & Tartaglini, D. (2022). Predictors of perceived nursing workload in relation to patients, nurses, and workflow. Journal of Nursing Management, 30(3), 473-481. https://doi.org/10.1111/jonm.13523 DOI: https://doi.org/10.1111/jonm.13523

Jun, J., Ojemeni, M. M., Kalamani, R., Tong, J., & Crecelius, M. L. (2021). Nurse burnout and its impact on patient and organizational outcomes: A narrative review. International Journal of Nursing Studies, 119, 103933. https://doi.org/10.1016/j.ijnurstu.2021.103933 DOI: https://doi.org/10.1016/j.ijnurstu.2021.103933

Kelly, L. A., Gee, P. M., & Butler, R. J. (2021). Impact of nurse burnout on organizational and position turnover. Nursing outlook, 69(1), 96-102. https://doi.org/10.1016/j.outlook.2020.06.008 DOI: https://doi.org/10.1016/j.outlook.2020.06.008

Kumareswaran, S., Muhadi, S. U., & Thuraiarasu, V. (2022). Prevalence of Burnout and Its Detrimental Effects Among Workers. 7(9), 1–9. DOI: https://doi.org/10.47405/mjssh.v7i9.1743

Macphee, M., Dahinten, V. S., & Havaei, F. (2017). The impact of heavy perceived nurse workloads on patient and nurse outcomes. Administrative Sciences, 7(1),1–17. https://doi.org/10.3390/admsci7010007 DOI: https://doi.org/10.3390/admsci7010007

Mohd Balwi, M. K., Yee, D. W., Thukiman, K., & Haziqah, A. (2021). The Relationship Between Workload and Burnout Among The Medical Staff In Hospital. Sains Humanika, 13(2–2), 43–50. https://doi.org/10.11113/sh.v13n2-2.1891 DOI: https://doi.org/10.11113/sh.v13n2-2.1891

NASA. (2006). TLX_pappen_manual.pdf (pp. 1–19). https://humansystems.arc.nasa.gov/groups/TLX/downloads/TLX_pappen_manual.pdf

Pamungkas, R. A., Ruga, F. B. P., Kusumapradja, R., & Kusumapradja, R. (2022). Impact of Physical Workload and Mental Workload on Nurse Performance: A Path Analysis. International Journal of Nursing and Health Services (IJNHS), 5(2), 219–225. https://doi.org/10.35654/ijnhs.v5i2.604 DOI: https://doi.org/10.35654/ijnhs.v5i2.604

Pérez-Francisco, D. H., Duarte-Clíments, G., del Rosario-Melián, J. M., Gómez-Salgado, J., Romero-Martín, M., & Sánchez-Gómez, M. B. (2020). Influence of Workload on Primary Care Nurses’ Health and Burnout, Patients’ Safety, and Quality of Care [PDF]. Healthcare, 8(12), 1-14. https://doi.org/10.3390/healthcare8010012 DOI: https://doi.org/10.3390/healthcare8010012

Rohita, T., Nurkholik, D., Glorino, M., Pandin, R., & Hasanah, I. (2022). Application of Caring, Strategies To Reduce Burnout in Nurses : a Literature Review. May. https://doi.org/10.20944/preprints202205.0272.v1 DOI: https://doi.org/10.20944/preprints202205.0272.v1

Sobhani, S., Hosseini, M. S., & Tabanfar, S. (2023). Investigation and correlation of workload, quality of life, workability, and contextual variables in nurses. Journal of Health and Safety at Work, 13(3), 601-616. https://doi.org/10.22037/jhsw.v13i3.37598

Suzuki, E., Takayama, Y., Kinouchi, C., Asakura, C., Tatsuno, H., Machida, T., Yanahara, H., Kitajima, H., & Miwa, M. (2021). A causal model on assertiveness, stress coping, and workplace environment: Factors affecting novice nurses’ burnout. Nursing Open, 8(3), 1452–1462. https://doi.org/10.1002/nop2.763 DOI: https://doi.org/10.1002/nop2.763

Teo, Y. H., Ke Xu, J. T., Ho, C., Leong, J. M., Jyn Tan, B. K., Hsuen Tan, E. K., Goh, W. A., Neo, E., Jing Chua, J. Y., Yi Ng, S. J., Yi Cheong, J. J., Hwang, J. Y. F., Lim, S. M., Soo, T., Khim Sng, J. G., & Yi, S. (2021). Factors associated with self-reported burnout level in allied healthcare professionals in a tertiary hospital in Singapore. PLoS One. 16(1):e0244338. doi: 10.1371/journal.pone.0244338. DOI: https://doi.org/10.1371/journal.pone.0244338

Udho, S., & Kabunga, A. (2022). Burnout and Associated Factors among Hospital-Based Nurses in Northern Uganda: A Cross-Sectional Survey. BioMed Research International, 2022. https://doi.org/10.1155/2022/8231564 DOI: https://doi.org/10.1155/2022/8231564

Vidotti, V., Ribeiro, R. P., Galdino, M. J. Q., & Martins, J. T. (2018). Burnout syndrome and shift work among the nursing staff. Revista Latino Americana de Enfermagem, 26. https://doi.org/10.1590/1518-8345.2550.3022 DOI: https://doi.org/10.1590/1518-8345.2550.3022

Woo, T., Ho, R., Tang, A., & Tam, W. (2020). Global prevalence of burnout symptoms among nurses: A systematic review and meta-analysis. Journal of Psychiatric Research, 123(December 2019), 9–20. https://doi.org/10.1016/j.jpsychires.2019.12.015 DOI: https://doi.org/10.1016/j.jpsychires.2019.12.015

Yosiana, A., Sari, I. P., & Kurniawan, D. (2020). The Analysis of Workload and Work Environment on Nurse Performance with Job Stress as a Mediation Variable.Journal of Socioeconomics and Development, 3(1), 41-50. https://doi.org/10.33019/jsed.v3i1.67 DOI: https://doi.org/10.31328/jsed.v3i1.1326

Zakaria, N., Zakaria, N. H., Abdul Rassip, M. N. A., & Lee, K. Y. (2022). Burnout and coping strategies among nurses in Malaysia: a national level cross-sectional study. BMJ Open, 12(10). https://doi.org/10.1136/bmjopen-2022-064687 DOI: https://doi.org/10.1136/bmjopen-2022-064687

Zavala, B. I., Zamora-Macorra, M., & Martínez Alcántara, S. (2022). Working Conditions and the Components of Burnout among Nursing Staff in a Public Hospital in Mexico City. Journal of Nursing Research, 30(4), E219. https://doi.org/10.1097/jnr.0000000000000495 DOI: https://doi.org/10.1097/jnr.0000000000000495