Comparing Happiness at the University using PERMAI Model: An analysis between academic and administrative
DOI:
https://doi.org/10.21834/e-bpj.v10iSI34.7481Keywords:
Employee happiness, Higher education, PERMAI Model, Staff well-beingAbstract
Employee happiness is vital for organisational effectiveness in higher education, where staff directly influence student outcomes. This study compares happiness levels between academic and administrative staff at a Malaysian public university using the PERMAI model, covering Positive Emotions, Engagement, Relationships, Meaning, Achievement, and Infrastructure. Data were collected through a structured questionnaire administered in four rounds between 15 March and 31 October 2023, involving an average of 8,975 academic and 10,079 administrative staff per round. Findings indicate consistent participation, with slightly higher engagement among administrative staff. In total, 19,053 responses were analysed, providing insights to guide strategies for improving staff well-being.
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Copyright (c) 2025 Wan Ismahanini Ismail , Abdul Kadir Othman , Aida Wati Zainan Abidin, Husnul Adib Muhamad Amin
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