How Librarian’s Social Media Capabilities Influence their Agility in Developing the Services
DOI:
https://doi.org/10.21834/e-bpj.v9iSI18.5460Keywords:
Social Media Platform , Librarian , Agility, Academic Libraries , NetworkingAbstract
This study developed a tool to measure social media capability's impact on librarians' agility in 20 Malaysian academic libraries. A 26-item survey gathered data from 200 librarians. Results, analyzed with SPSS and Smart-PLS, indicated strong internal reliability (Cronbach's alpha 0.787-0.945). While one hypothesis was unsupported, three others were confirmed, highlighting the significant role of social media capability in enhancing librarians' agility. The research suggests the potential for future studies in this area.
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