How Librarian’s Social Media Capabilities Influence their Agility in Developing the Services

Haslina Husain; Mad Khir Johari Abdullah Sani; Tamara Adriani-Susetyo Salim

doi:10.21834/e-bpj.v9iSI18.5460

Authors

Haslina Husain School of Information Science, College of Computing, Informatics and Mathematics, UiTM Selangor Branch, Puncak Perdana Campus, 40150 Shah Alam, Selangor, Malaysia .
Mad Khir Johari Abdullah Sani School of Information Science, College of Computing, Informatics and Mathematics, UiTM Selangor Branch, Puncak Perdana Campus, 40150 Shah Alam, Selangor, Malaysia .
Tamara Adriani-Susetyo Salim Faculty of Humanities, Universitas Indonesia, 16424 Indonesia

DOI:

https://doi.org/10.21834/e-bpj.v9iSI18.5460

Keywords:

Social Media Platform , Librarian , Agility, Academic Libraries , Networking

Abstract

This study developed a tool to measure social media capability's impact on librarians' agility in 20 Malaysian academic libraries. A 26-item survey gathered data from 200 librarians. Results, analyzed with SPSS and Smart-PLS, indicated strong internal reliability (Cronbach's alpha 0.787-0.945). While one hypothesis was unsupported, three others were confirmed, highlighting the significant role of social media capability in enhancing librarians' agility. The research suggests the potential for future studies in this area.

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