Acceptance of Technology as a Mechanism in Enlightening the Relationship between Technology Readiness Index and Academician’s Loyalty

Authors

  • Zuriati Ismail Computing Sciences Studies, College of Computing, Informatics and Media, Universiti Teknologi MARA (UiTM) Johor Branch, Segamat Campus, Segamat, Malay
  • Mohd Hanafi Azman Ong athematical Sciences Studies, College of Computing, Informatics and Media, Universiti Teknologi MARA (UiTM) Johor Branch, Segamat Campus, Segamat, Malaysia
  • Rashidah Mokhtar Computing Sciences Studies, College of Computing, Informatics and Media, Universiti Teknologi MARA (UiTM) Johor Branch, Segamat Campus, Segamat, Malaysia
  • Mazlyda Abd Rahman Computing Sciences Studies, College of Computing, Informatics and Media, Universiti Teknologi MARA (UiTM) Johor Branch, Segamat Campus, Segamat, Malaysi
  • Nur Huda Jaafar Computing Sciences Studies, College of Computing, Informatics and Media, Universiti Teknologi MARA (UiTM) Johor Branch, Segamat Campus, Segamat, Malaysia

DOI:

https://doi.org/10.21834/e-bpj.v10iSI31.6931

Keywords:

Loyalty, Acceptance of Technology, Technology Readiness

Abstract

This study aims to explore the effects of the Technology Readiness Index (TRI) (optimism, innovativeness, discomfort, and insecurity) on loyalty via the acceptance of technology use. This study was conducted among 206 academicians using Partial Least Squares with Structural Equation Modeling (PLS-SEM) analysis via a purposive sampling technique. The result reveals 1)optimism and innovativeness have significant positive effects on acceptance of technology; 2)insecurity and discomfort have a significant negative effect; and 3)the effects of acceptance of technology towards loyalty also have a significant positive effect, allows this study to conclude that acceptance of technology significantly mediates the relationship.

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Published

2025-05-31

How to Cite

Ismail, Z., Azman Ong, M. H., Mokhtar, R., Abd Rahman, M., & Jaafar, N. H. (2025). Acceptance of Technology as a Mechanism in Enlightening the Relationship between Technology Readiness Index and Academician’s Loyalty. Environment-Behaviour Proceedings Journal, 10(SI31), 33–40. https://doi.org/10.21834/e-bpj.v10iSI31.6931

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