Digitization of Business for Small And Medium-Sized Enterprises (SMEs)

Authors

  • Norraidah Abu Hasan Fakulti Sains Pentadbiran dan Pengajian Polisi, Universiti Teknologi MARA, Malaysia; Institute of Continuing Education & Professional Studies (iCEPS), Universiti Teknologi MARA, Malaysia
  • Memiyanty Abd Rahim Fakulti Sains Pentadbiran dan Pengajian Polisi, Universiti Teknologi MARA, Malaysia
  • Saidah Hamizah Ahmad Fakulti Sains Pentadbiran dan Pengajian Polisi, Universiti Teknologi MARA, Malaysia
  • Meliza Meliza Fakultas Ekonomi dan Bisnis, Universitas Pekalongan, Indonesia

DOI:

https://doi.org/10.21834/ebpj.v7i19.3270

Keywords:

Small-Medium Enterprise (SME); digitalization; resource-based view; performance

Abstract

Digitalization is critical for the long-term viability of small businesses in the new economy. As global digitalization accelerates, Malaysian SMEs must embrace the digital economy to contribute to economic growth. A critical issue confronting SMEs in the aftermath of the COVID-19 pandemic is adopting a digital business model. This study examines the importance of embedding digital technology into business models among SMEs, which has been shown to increase long-term productivity and sustainability. Technology adoption will help close the productivity gap between SMEs and large corporations by increasing capacity and capability for greater competitiveness and innovation.

Keywords: Small-Medium Enterprise (SME); digitalization; resource-based view; performance

eISSN: 2398-4287 © 2022. The Authors. Published for AMER ABRA cE-Bs by e-International Publishing House, Ltd., UK. This is an open access article under the CC BYNC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians/Africans/Arabians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia.

DOI: https://doi.org/10.21834/ebpj.v7i19.3270

Published

2022-03-31

How to Cite

Abu Hasan , N. ., Abd Rahim, M. ., Ahmad , S. H. ., & Meliza, M. (2022). Digitization of Business for Small And Medium-Sized Enterprises (SMEs). Environment-Behaviour Proceedings Journal, 7(19), 11-16. https://doi.org/10.21834/ebpj.v7i19.3270

Issue

Section

Commercial / Retail / Services Environment