Patients’ Discharge Care Experience and its Links to Hospitalisation and Demographic Factors
DOI:
https://doi.org/10.21834/e-bpj.v9iSI20.6098Keywords:
Discharge care, Hospitalization, Patient Experience, Age and Education levelAbstract
Discharge care is crucial for maintaining patients' quality of life post-hospitalization. A cross-sectional study in a Malaysian teaching hospital explored patients' discharge care experiences, hospitalization experiences, age, and education level. Using simple random sampling, 118 respondents participated. Data were collected via questionnaires and assessed using DICARES and NORPEQ. Results showed that 71% had an excellent discharge care experience. Significant correlations were found between discharge care and hospitalization experience (rho = 0.539, p < 0.001), education level, post-discharge coping, treatment adherence, and discharge planning participation. Nurse Managers should prioritize discharge care and integrate advanced technology for home referrals, promoting healthcare optimism.
References
Birkelien, N.L. (2017). A Strategic Framework for Improving the Patient Experience in Hospitals. Journal of Healthcare Management, 62(4), 250–259. DOI: https://doi.org/10.1097/JHM-D-17-00071
Boge, R.M., Haugen, A.S., Nilsen, R.M., Bruvik, F. & Harthug, S. (2019a). Discharge Care Quality in Hospitalised Elderly Patients: Extended Validation of the Discharge Care Experiences Survey. PLoS ONE, 14(9), 1–15. DOI: https://doi.org/10.1371/journal.pone.0223150
Boge, R.M., Haugen, A.S., Nilsen, R.M., Bruvik, F. & Harthug, S. (2019b). Measuring Discharge Quality Based on Elderly Patients’ Experiences with Discharge Conversation: A Cross-sectional Study. BMJ Open Quality, 8(4), 1–9. DOI: https://doi.org/10.1136/bmjoq-2019-000728
Boge, R.M., Haugen, A.S., Nilsen, R.M. & Harthug, S. (2018). Elderly Patients’ (65 years) Experiences Associated with Discharge: Development, Validity and Reliability of the Discharge Care Experiences Survey. PLoS ONE, 13(11), 1–17. DOI: https://doi.org/10.1371/journal.pone.0206904
Desai, C., Janowiak, K., Secheli, B., Phelps, E., McDonald, S., Reed, G., et al. (2021). Empowering Patients: Simplifying Discharge Instructions. BMJ Open Quality, 10 (3), 1–7. DOI: https://doi.org/10.1136/bmjoq-2021-001419
Lilleheie, I., Debesay, J., Bye, A. & Bergland, A. (2019). Experiences of Elderly Patients Regarding Participation in Their Hospital Discharge: A Qualitative Metasummary. BMJ Open, 9(11), 1–16. DOI: https://doi.org/10.1136/bmjopen-2018-025789
Mao, H., Xie, Y., Shen, Y., Wang, M. & Luo, Y. (2022). Effectiveness of Nurse-led Discharge Service on Adult Surgical Inpatients: A meta-Analysis of Randomized Controlled Trials. Nursing Open, 9(5), 2250–2262. DOI: https://doi.org/10.1002/nop2.1268
Qiu, C., Feng, X., Zeng, J. & Jiang, Y. (2022). Relationships between Cataract Surgery Patient-Perceived Discharge Teaching Quality, Discharge Readiness, and Post-discharge Outcomes: A Cross-sectional Study Based on Regression Modeling Analysis. Ophthalmic Research, 201, 9 - 18. DOI: https://doi.org/10.1159/000527958
Sheikh, H., Brezar, A., Dzwonek, A., Yau, L. & Calder, L. A. (2018). Patient Understanding of Discharge Instructions in the Emergency Department: Do Different Patients Need Different Approaches? International Journal of Emergency Medicine, 11(1), 1 - 9. DOI: https://doi.org/10.1186/s12245-018-0164-0
Skudal, K.E., Garratt, A.M., Eriksson, B., Leinonen, T., Simonsen, J. & Bjertnaes, O. A. (2012). The Nordic Patient Experiences Questionnaire (NORPEQ): Cross-national Comparison of Data Quality, Internal Consistency and Validity in Four Nordic Countries. BMJ Open, 2(3), 12 - 17. DOI: https://doi.org/10.1136/bmjopen-2012-000864
Sudrajat, D.A., Supriatin, E., Indrawati, N. & Lindayani, L. (2021). 1,2,4. Lecture Program Studi S1 Keperawatan, STIKep PPNI Jawa Barat 3. Student Program Studi S1 Keperawatan, STIKep. PPNI Jawa Barat, 7(3), 18–25.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Maziah Ahmad Marzuki, Anis Hazira Rashmi, Nursyarafana Othman, Nur Fatimah Mohamad Yacob

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.