From Records to Insights: Leveraging records management for enhanced big data decision-making
DOI:
https://doi.org/10.21834/e-bpj.v10iSI27.6811Keywords:
records management, Big Data, decision makingAbstract
This study explores how integrating records management with big data analytics enhances organizational decision-making. It highlights the limitations of traditional record systems in handling the speed and volume of big data. Using a qualitative approach involving interviews and case studies, the research shows that effective integration improves data quality, accessibility, and usability, leading to more informed decisions. The study offers practical strategies for embedding records management in big data governance, providing insights for institutions aiming to modernize information practices.
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Copyright (c) 2025 Nor Sakila Asnawi, Irwan Kamaruddin Abd Kadir, Mazwani Ayu Mazlan, Alwi Mohd Yunus

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