A Systematic Literature Review on the Role of Internships in Shaping Career Intentions in Hospitality
Abstract
This paper examines the role that internship satisfaction and motivation play in shaping career intentions among students in the hospitality industry. Through a systematic review of 29 peer-reviewed articles published between 2019–2025, this study identifies key determinants of internship satisfaction and motivation which are internship enrichment, intrinsic motivation has a substantial effect on student commitment to a hospitality career. However, long-term commitment may decline due to negative internship experiences or insufficient incentives. The research asks the educators, coordinators, and industry players to improve the quality and relevance of internships so that the future talent can be retained.
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Copyright (c) 2025 Zafirah Hamizi, Norrina Din, WAN RUSNI WAN ISMAIL, Mazarina Devi

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