A Systematic Literature Review on the  Role of Internships in Shaping Career Intentions in Hospitality

Zafirah Hamizi; Norrina Din; Wan Rusni Wan Ismail; Mazarina Devi

doi:10.21834/e-bpj.v10i33.7266

Authors

Zafirah Hamizi Faculty of Hotel and Tourism Management, Universiti Teknologi MARA, Penang, Malaysia
Norrina Din Faculty of Hotel and Tourism Management, Universiti Teknologi MARA, Penang
Wan Rusni Wan Ismail Faculty of Hotel and Tourism Management, Universiti Teknologi MARA, Penang,
Mazarina Devi Faculty of Applied Science and Technology (FAST) Universitas Negeri Malang, Malang 65114, Indonesia

DOI:

https://doi.org/10.21834/e-bpj.v10i33.7266

Keywords:

Internship, Motivation, Career intention, Hospitality students

Abstract

This paper examines the role that internship satisfaction and motivation play in shaping career intentions among students in the hospitality industry. Through a systematic review of 29 peer-reviewed articles published between 2019–2025, this study identifies key determinants of internship satisfaction and motivation which are internship enrichment, intrinsic motivation has a substantial effect on student commitment to a hospitality career. However, long-term commitment may decline due to negative internship experiences or insufficient incentives. The research asks the educators, coordinators, and industry players to improve the quality and relevance of internships so that the future talent can be retained.

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