Vol. 11 No. SI44 (2026): Sep. The 4th International Conference of the World Academy of Islamic Management, WAIM2025, 15-16 Dec 2025 (DRAFT)

Organised by the World Academy of Islamic Management (WAIM), the main focus of the conference is in advancing management knowledge, strategies, and policies through core Islamic values and frameworks. The objectives being:- to share modern research in Islamic governance, leadership, and finance; to connect academics with industry practitioners; and to promote ethical business models built on Islamic principles.

Overall, 6 selected papers are published in this issue.

DOI: https://doi.org/10.21834/e-bpj.v11iSI44

Published: 2026-08-13

Commercial / Retail / Services Environment

Integrating Shariah-Compliant Practices in Customer Service Management for Customer Satisfaction and Loyalty

Abdul Kadir Othman, Al Amirul Eimer Ramdzan Ali
Influence of Ta’Awun Advantage on Social Capital for SME Resilience

Suhaimi Mhd Sarif, Dzuljastri Abdul Razak, Rohaziah Yahya, Yayan Firmansah

Communications / Social Media Environment

Caught in the Web: How social media overload tangling social media exhaustion in the Malaysian corporate world

Al Amirul Eimer Ramdzan Ali, Nur Nabilah Abdullah, Abdul Kadir Othman, Putri Zainab Abdul Aziz, Ive Emaliana

Educational / Learning Environment

Islamic Values in Practice: A Malaysian case study on experiential learning and graduate readiness

Nur Nabilah Abdullah, Al Amirul Eimer Ramdzan Ali, Mohd Hafiz Hanafiah, Zuliati Rohmah

Management / Production Environment

Implementation of Halal Quality Management System in Organisations that obtain MS1900:2014 Certification

Hasan Al-Banna Mohamed, Norashikin Sahol Hamid, Redwan Yasin, Siti Arni Basir

Working Environment

Transformational Leadership, Individual Characteristics, and Turnover Intention in the Garment Industry: Mediating role of job satisfaction

Erni Yuningsih, Sri Harini, Ismartaya, Cahya Sumirat

Vol. 11 No. SI44 (2026): Sep. The 4th International Conference of the World Academy of Islamic Management, WAIM2025, 15-16 Dec 2025 (DRAFT)

Commercial / Retail / Services Environment

Integrating Shariah-Compliant Practices in Customer Service Management for Customer Satisfaction and Loyalty

Influence of Ta’Awun Advantage on Social Capital for SME Resilience

Communications / Social Media Environment

Caught in the Web: How social media overload tangling social media exhaustion in the Malaysian corporate world

Educational / Learning Environment

Islamic Values in Practice: A Malaysian case study on experiential learning and graduate readiness

Management / Production Environment

Implementation of Halal Quality Management System in Organisations that obtain MS1900:2014 Certification

Working Environment

Transformational Leadership, Individual Characteristics, and Turnover Intention in the Garment Industry: Mediating role of job satisfaction

Information