Employers’ Perceptions in Hiring Decisions Pertaining to People with Disability

Abstract

This study aimed to analyze hotels employers’ perceptions in hiring decisions on people with disability (PWD). A total of 35 samples out of 72 employers among the 4 and 5-star hotels in Kuala Lumpur were selected based on the census sampling method. It is found that employer perceptions to hire PWDs are influenced by gender, type of disability, work performance concerns, and co-worker and guest concerns. Interestingly, employers are discovered to have more positive perceptions towards female PWDs. They are also interested to hire PWDs who meet the requirements of the job regardless of their disability.

Keywords: Employers’ perceptions; hiring decisions; people with disability; hotel industry.

eISSN: 2398-4287© 2021. The Authors. Published for AMER ABRA cE-Bs by e-International Publishing House, Ltd., UK. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians/Africans/Arabians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia.

DOI: https://doi.org/10.21834/ebpj.v6i17.2810