Challenges of SME in The Tourism Industry: A review

Authors

  • Adilah Md Ramli Faculty of Food Science and Nutrition, Universiti Malaysia Sabah, Kota Kinabalu, Sabah, Malaysia
  • Putriku Nuraishah Khairanni Asby Faculty of Business, Economics and Accountacy, Universiti Malaysia Sabah, Kota Kinabalu,Sabah, Malaysia
  • Harifah Mohd Noor Faculty of Social Science and Humanities, Universiti Malaysia Sabah, Kota Kinabalu, Sabah, Malaysia
  • Teuku Afrizal Faculty of Social and Political Sciences, Universitas Diponegoro, Semarang, Jawa Tengah, Indonesia

DOI:

https://doi.org/10.21834/ebpj.v7i21.3721

Keywords:

SME, Tourism, Challenge, Literature Review

Abstract

One of the local economies in the tourism industry is small and medium entrepreneurs (SMEs).In 2020, data on the tourism industry worldwide decreased because of restrictions on the entry of tourists. This study aims to dig up on the challenges of SMEs through literature studies. The method used is to review and analyze all extant articles published in Google Scholar from 2017 to 2021. Articles will be analyzed by the keywords: SMEs, Challenge, and Tourism. Based on the findings, the challenges faced by SMEs are categorized into internal and external factors such as lack of knowledge and government.

Author Biographies

Adilah Md Ramli, Faculty of Food Science and Nutrition, Universiti Malaysia Sabah, Kota Kinabalu, Sabah, Malaysia

Foodservice department

Putriku Nuraishah Khairanni Asby, Faculty of Business, Economics and Accountacy, Universiti Malaysia Sabah, Kota Kinabalu,Sabah, Malaysia

Faculty of Business, Economics and Accountacy, Universiti Malaysia Sabah, Kota Kinabalu,Sabah, Malaysia,

Harifah Mohd Noor, Faculty of Social Science and Humanities, Universiti Malaysia Sabah, Kota Kinabalu, Sabah, Malaysia

Faculty of Social Science and Humanities (FSSK), Universiti Malaysia Sabah, Kota Kinabalu, Sabah, Malaysia

Teuku Afrizal, Faculty of Social and Political Sciences, Universitas Diponegoro, Semarang, Jawa Tengah, Indonesia

Faculty of Social and Political Sciences, Universitas Diponegoro, Semarang, Jawa Tengah, Indonesia

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Published

2022-09-30

How to Cite

Md Ramli, A., Asby, P. N. K. ., Mohd Noor, H. ., & Afrizal, T. (2022). Challenges of SME in The Tourism Industry: A review. Environment-Behaviour Proceedings Journal, 7(21), 249–256. https://doi.org/10.21834/ebpj.v7i21.3721

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