Information and Communication Technology (ICT) and the Quality of Life  of the B40

Herwina Rosnan; Norol Hamiza Zamzuri; Gancar Candra Premananto

doi:10.21834/ebpj.v7i21.3743

Authors

Herwina Rosnan Arshad Ayub Graduate Business School, Universiti Teknologi MARA, Shah Alam, Malaysia
Norol Hamiza Zamzuri Faculty of Business and Management Universiti Teknologi MARA, Puncak Alam, Malaysia
Gancar Candra Premananto Faculty of Economics and Business, Universitas Airlangga, Surabaya, Indonesia

DOI:

https://doi.org/10.21834/ebpj.v7i21.3743

Keywords:

Information and Communication Technology (ICT), Rural Areas, Quality of Life

Abstract

Previous studies indicated that information and communication technology (ICT) positively impacts communities. However, rural areas are not uniform and territorial inequalities in digital infrastructure may affect the lives in rural areas differently. This study aims to investigate the effect of ICT adoption on rural communities. Data were collected through interviews and observations and were analyzed qualitatively. The finding shows limited access to ICT infrastructure and services limits the benefits of ICT to rural communities. The role of government is important in ensuring equal opportunity to access ICT infrastructure and services to improve their quality of life.

Author Biography

Herwina Rosnan , Arshad Ayub Graduate Business School, Universiti Teknologi MARA, Shah Alam, Malaysia

Coordinator, Strategic Management,

Arsha Ayub Graduate Business School,

Universiti Teknologi MARA.

40450. Shah Alam. MALAYSIA

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