Perception and Possibilities of the Malaysian Commission of the Registry of Societies Establishment

Mazlan Che Soh; Radduan Yusof; Memiyanty Abdul Rahim; Norol Hamiza Zamzuri; Hasliza Abdul Halim; Lokman Effendi Ramli; Norhaslinda Mohd Sibi; Norazam Mohd Noor

doi:10.21834/e-bpj.v9iSI22.5893

Authors

Mazlan Che Soh Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA, Malaysia
Radduan Yusof Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA, Malaysia
Memiyanty Abdul Rahim Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA, Malaysia
Norol Hamiza Zamzuri Faculty of Business and Management, Universiti Teknologi MARA, Malaysia
Hasliza Abdul Halim School of Management, University Sains Malaysia
Lokman Effendi Ramli Institute of Public Security of Malaysia, Ministry of Home Affairs, Malaysia
Norhaslinda Mohd Sibi Institute of Public Security of Malaysia, Ministry of Home Affairs, Malaysia.
Norazam Mohd Noor Implementation Coordination Unit, Prime Minister Department, Malaysia

DOI:

https://doi.org/10.21834/e-bpj.v9iSI22.5893

Keywords:

Autonomy, Accountability, Authority, Ability

Abstract

This study explores how autonomy, authority, accountability, and ability impact the perception of the proposed Malaysian Commission of the Registry of Societies (SPPM) among NGOs in Malaysia. This study fills the gap in the limited research on establishing the Commission from the perspective of the NGOs. A survey was administered to 2229 individuals and analysed using the Partial Least Squares Structural Equation Modelling (PLS-SEM). The study finds that autonomy and authority positively influence perception, while accountability and ability have an insignificant relationship. The study's findings will aid policymakers, government officials, and stakeholders in establishing and managing the SPPM.

References

Aitalieva NR, Morelock AL. 2019. Citizens’ Perceptions of Government Policy Success: A Cross-National Study. J Public Nonprofit Aff. 5(2):198–216. doi:10.20899/jpna.5.2.198-216.

Chingos MM, Henderson M, West MR. 2012. Citizen perceptions of government service quality: Evidence from public schools. Quart J Polit Sci.

Endut WA, Taha R, Ismail S, Ahmad N, Muhamad Ali NN. 2020. Financial Reporting Quality among Non-Profit Organisations in Malaysia. Int J Innov Creat Chang. 13(1):939–950.

Fisk K, Cherney A. 2017. Pathways to Institutional Legitimacy in Postconflict Societies: Perceptions of Process and Performance in Nepal. Governance. 30(2):263–281. doi:10.1111/gove.12208.

Hair JF, Hult GTM, Ringle CM, Sarstedt M. 2017. A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). 2nd ed. Thousand Oaks: Sage.

Henseler J, Hubona G, Ray PA. 2016. Using PLS path modeling in new technology research: updated guidelines. Ind Manag Data Syst. 116(1):2–20. doi:10.1108/IMDS-09-2015-0382.

Hunold C. 2001. Corporatism, Pluralism, and Democracy: Toward a Deliberative Theory of Bureaucratic Accountability. Governance. 14(2):151–167. doi:10.1111/0952-1895.00156.

Kim N, Cho W. 2015. Agencification and Performance: The Impact of Autonomy and Result-Control on the Performance of Executive Agencies in Korea. Public Perform Manag Rev. 38(2):214–233. doi:10.1080/15309576.2015.983826.

Manaf HA, Mohamed AM, Harvey WS. 2023. Citizen Perceptions and Public Servant Accountability of Local Government Service Delivery in Malaysia. Int J Public Adm. 46(12):823–832. doi:10.1080/01900692.2022.2025829.

Mirea M. 2018. The Citizen’s Perception on the Quality of Public Services. Int J Acad Res Accounting, Financ Manag Sci. 8(1). doi:10.6007/IJARAFMS/v8-i1/3828.

Ncukwe F, Adejuwon K. 2014. Agencification of Public Service Delivery in Developing Societies: Experiences of Pakistan and Tanzania Agency Models. Africa’s Public Serv Deliv Perform Rev. 2(3):106–124.

OECD. 2019. Society at a Glance 2019. OECD (Society at a Glance).

Papadopoulos Y. 2010. Accountability and Multi-level Governance: More Accountability, Less Democracy? West Eur Polit. 33(5):1030–1049. doi:10.1080/01402382.2010.486126.

Parker D, Kirkpatrick C. 2012. Measuring Regulatory Performance -The Economic Impact of Regulatory Policy: A Literature Review of Quantitative Evidence.

Ruvalcaba-Gomez EA, Renteria C. 2019. Contrasting the Perceptions About Citizen Participation Between Organized Civil Society and Government with an Open Government Approach: The Case of the State of Jalisco, Mexico. In: 2019 Sixth International Conference on eDemocracy & eGovernment (ICEDEG). IEEE. p. 39–46.

Syed Ali NS, Fong Yew O. 2020. Non-Profits in Malaysia: Perception of Accountability and Reporting Framework. In: 4th UUM International Qualitative Research Conference (QRC 2020). p. 37–46.

Verhoest K, Peters BG, Bouckaert G, Verschuere B. 2004. The study of organisational autonomy: a conceptual review. Public Adm Dev. 24(2):101–118. doi:10.1002/pad.316.

Võ MTH, Löfgren K. 2019. An institutional analysis of the fiscal autonomy of public ho